(Senior)Patient Solution Manager

Pfizer is hiring a (Senior)Patient Solution Manager in Shanghai, China. Level rates it ; you can apply on Pfizer.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include patient engagement, disease education and digital health.
Level classifies it as a senior role.
Level lists 625 other open roles at Pfizer.

AI in this role

Drive patient engagement strategy, digital health solutions, and disease education programs across multiple channels.

patient-engagementdisease-educationdigital-healthproject-managementcontent-strategy

ROLE SUMMARY:

This role will be responsible for patient engagement strategy and execution across Immunology and broad market priorities, with a focus on public disease education and communication programs, patient activation and interaction initiatives, patient education content system development, digital patient solution development and optimization, and innovative patient projects in new disease areas. The role will work closely with medical, commercial, digital, legal, compliance and external partners to improve disease awareness, patient understanding and engagement throughout the patient journey.

ROLE RESPONSIBILITIES:

Design and execute public disease education and communication programs to increase disease awareness and support patient activation.

Plan and manage patient activation and engagement initiatives across online and offline channels, ensuring strong patient interaction and program execution.

Build and maintain a patient education content framework, including disease education themes, patient journey-based content and engagement materials.

Develop and optimize digital patient solutions, working with digital, medical, commercial, legal and compliance teams to enhance patient experience and engagement efficiency.

Explore innovative patient engagement models in new disease areas and translate patient insights into actionable solutions.

Coordinate external partners, academic associations, patient groups and third-party vendors to deliver patient engagement projects in a compliant and effective way.

Monitor program performance, collect patient insights and continuously optimize project design, content and execution model.

Ensure all patient engagement programs are conducted in accordance with Company policies, SOPs, Pfizer Values and regulatory guidelines with the highest integrity.

QUALIFICATIONS AND REQUIREMENTS:

Bachelor’s Degree required. Advanced degree preferred. Background in commercial, pharmaceutical, healthcare, digital health or patient education is preferred.

5-8 years of experience in healthcare industry, with experience in patient engagement, disease education, digital programs or communication projects preferred.

Strong project management and execution capability, with proven ability to manage multiple internal and external stakeholders.

Solid understanding of patient journey, patient insights and patient education needs.

Ability to translate patient insights into practical engagement strategies, content systems and digital solutions.

Strong communication, collaboration and influencing skills across cross-functional teams and external partners.

Demonstrated strong commitment to integrity, compliance and patient-centric values.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Marketing and Market Research

How we rate this

(Senior)Patient Solution Manager at Pfizer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

(Senior)Patient Solution Manager is an open job at Pfizer.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in China - Shanghai - Shanghai.
The job was posted on August 28, 2026.
Seniority: senior.
Applications are handled by Pfizer. Apply on Pfizer

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Patient EngagementDisease EducationDigital HealthProject ManagementContent Strategy

Questions you could be asked

Tell me about a project where patient engagement was part of your work. What did you do?
Tell me about a project where disease education was part of your work. What did you do?
Tell me about a project where digital health was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where content strategy was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Patient Engagement, Disease Education, Digital Health, Project Management, and Content Strategy. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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