Senior Service Provider

UPS is hiring a Senior Service Provider. Level rates it ; you can apply on UPS.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include logistics, dispatch planning and team management.
Level classifies it as a senior role.
Level lists 2,000+ other open roles at UPS.

AI in this role

Oversees local package pick-up and delivery operations, managing service providers and ensuring performance standards.

logisticsdispatch-planningteam-managementsafety-compliance

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Job Description:

Oversees and manages the pick-up and delivery of packages/goods to and from customers in a local vicinity. Maintains compliance with regulatory requirements. May manage a group of service providers or helpers, and ensures safety, service, and performance standards are met and improved. May manage outside service providers or third-party contractors to ensure standards and service levels are maintained. Develops and executes plans to ensure business KPI's and imperatives are met. May be involved in dispatch planning and training of drivers, helpers, and cyclists. Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely. Performs manual work that requires proficiency through job-related training and considerable on-the-job experience. Performs a range of tasks and makes minor modifications to work routines within established procedures and guidelines. Completes work with a limited supervision and provides guidance to less experienced colleagues.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Senior Service Provider at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Service Provider is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in HK - HK - KWAI CHUNG CENTER (HKKCH).
The job was posted on October 26, 2026.
Seniority: senior.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsDispatch PlanningTeam ManagementSafety Compliance

Questions you could be asked

Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where dispatch planning was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where safety compliance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Logistics, Dispatch Planning, Team Management, and Safety Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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