Senior Site Reliability Engineer
Ping Identity is hiring a Senior Site Reliability Engineer for a remote role open to applicants in Italy. Level rates it ; you can apply on Ping Identity.
Level's read on this job
- On Level's scale, this role is Uses AI ●●○○: an ordinary role that requires AI tools.
- This is listed as a remote role.
- The posting mentions Flux, Argocd and Kubernetes among its tools and skills.
- Level classes it as a senior role.
- Ping Identity has 64 other open roles on Level.
AI in this role
Own infrastructure and deployment automation across global EKS clusters while utilizing AI agents to accelerate engineering workflows.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
We are seeking a Senior Site Reliability Engineer to join the Recognize Platform team at Ping Identity. Reporting to the Senior SRE Manager, you will own the infrastructure that powers Ping's authentication and authorization services across production EKS clusters globally. Working within a small, senior team of 3 engineers, you'll have high ownership, short feedback loops, and direct impact on mission-critical identity infrastructure. If you're passionate about GitOps, automation, and using AI agents to push engineering velocity forward, this is the role for you.
You Will:
- Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)
- Take ownership of infrastructure requirements and coordinate the maintenance backlog
- Collaborate closely with delivery engineers, product owners, and software developers across teams
- Build and maintain a scalable, automated platform foundation across production and development environments
- Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines
- Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services
You Have:
- Proven professional experience as an SRE/DevOps Engineer
- Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane)
- Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows)
- Hands-on experience deploying and operating container workloads on EKS
- Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty)
- Active use of AI agents and LLM-based tooling in daily engineering work — we expect candidates to already be integrating these tools and be curious about pushing them further
- Familiarity with secrets management best practices — SOPS and AWS KMS in particular
- Practical knowledge of CI/CD tools, ideally CircleCI
Bonus Points If You Have:
- Experience building or extending internal AI agents (prompt engineering, tool integrations, agentic workflows)
- Working knowledge of Python or Go for scripting and tooling
- Background in identity and security infrastructure — OAuth 2.0, SAML, zero-trust, mTLS
- Familiarity with Ping Identity products or the broader identity/authentication space
- Timezone compatible with CET/European working hours
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
How we rate this
Senior Site Reliability Engineer at Ping Identity rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you structure and test a prompt to get consistent output from a language model?
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where site reliability engineering was part of your work. What did you do?
- Tell me about a project where devops was part of your work. What did you do?
- Tell me about a project where automation was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Prompt engineering, AI agents, Site Reliability Engineering, DevOps, and Automation. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.
Get new remote software engineering jobs (Uses AI ●●○○ or higher) by email
One email a week with the new remote software engineering jobs (Uses AI ●●○○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Software Engineering roles that use AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step