Senior Specialist, Implementation

Mastercard is hiring a Senior Specialist, Implementation in Pune, India. Level rates it ; you can apply on Mastercard.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include customer support, project management and payment processing.
Level classifies it as a senior role.
Level lists 1,100+ other open roles at Mastercard.
The role was posted within the past week.

AI in this role

Manage end-to-end processing implementation projects and provide testing support for global financial institutions.

customer-supportproject-managementpayment-processing

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Implementation

Overview
• The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments globally. MasterCard Payment Gateway services testing.
• CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
• The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
• Provides the ability for customers to test new MasterCard Release code
• Accommodates testing whenever financial institutions make changes on their systems
• Do you enjoy learning new technology?
• Do you like working with customers toward a common goal?
• Have you ever performed a consultative role?

Role
• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
• Provide testing support to MasterCard customers for all products and services
• Act as processing implementation specialist to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
• Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
• Define, create, maintain and document standard and non-standard key customer processing implementation processes
• Provide training to CIS organization, other MasterCard organizations and the customer

All About You
• Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
• Information Technology system knowledge, with expert understanding of network topology, and project management
• Strong payment transaction processing and industry business principles knowledge
• Ability to interact well with customers and management
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
• Ability to drive change in a technical work environment
• Ability to multi-task covering multiple projects

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Senior Specialist, Implementation at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Specialist, Implementation is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Pune, India.
The job was posted on October 26, 2026.
Seniority: senior.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer SupportProject ManagementPayment Processing

Questions you could be asked

Tell me about a project where customer support was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where payment processing was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customer Support, Project Management, and Payment Processing. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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