Service Sales Specialist

ABB is hiring a Service Sales Specialist in Taipei, Taiwan. Level rates it ; you can apply on ABB.

Level's read on this job

Level rates this sales role Little AI ●○○○: aI is not part of the work.
The posting mentions sales, robotics and factory automation among its tools and skills.
Level classes it as a mid-level role.
ABB has 2,200+ other open roles on Level.

AI in this role

Drive service sales processes, promote upgrades, and build customer relationships within ABB's Robotics business.

salesroboticsfactory-automationcustomer-supportafter-sales-service

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Assistant Vice President

Your role and responsibilities:

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

You will be mainly accountable for:

Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
Develops, plans, and implements after-sales service strategies and customer support initiatives for the Business Area/Division/Product Group, aligning with the company’s overall objectives.
Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
Translates the needs of customer into relevant ABB Service offerings and solutions.
Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
Communicates contract details in accordance with ABB offering and strategy and manages administrative sales processes.

Challenges for Position:

Market complexity
Cross-country collaboration

Must-have Skills:

Bachelor’s or Master’s degree
Middle level of English
Robotic or Factory Automation background
Self-motivated
Outgoing and Communicative
At least 2~5 years working experience

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

How we rate this

Service Sales Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Service Sales Specialist is an open job at ABB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Taipei, Taipei City, Taiwan.
The job was posted on September 10, 2026.
Seniority: mid.
Applications are handled by ABB. Apply on ABB

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SalesRoboticsFactory AutomationCustomer SupportAfter Sales Service

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where robotics was part of your work. What did you do?
Tell me about a project where factory automation was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?
Tell me about a project where after sales service was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Sales, Robotics, Factory Automation, Customer Support, and After Sales Service. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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