Service Sales Specialist
ABB is hiring a Service Sales Specialist. Level rates it ; you can apply on ABB.
Level's read on this job
- On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
- The posting mentions CRM, sales and negotiation among its tools and skills.
- Level classes it as a senior role.
- ABB has 2,200+ other open roles on Level.
AI in this role
Drives service business growth and sales of electrical and automation product portfolios in the assigned region.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Sales Specialist__
Your role and responsibilities
与服务销售经理和/或服务经理协作推动服务业务发展。在指定区域内发掘服务销售机会,确保实现订单任务指标完成。专注于ABB传动装机市场渗透,与其他ABB服务部门协力销售完整的服务产品组合。建立长期客户关系,并确保及时响应客户的具体需求和问题。
角色与职责
核心职责
- 深入已知基础装机客户,推广服务备件、升级改造和其它增值解决方案,使客户和ABB受益。
- 理解渠道策略和客户分布,编制销售计划,合理安排日常拜访和行动计划。
- 利用装机数据库了解现有的装机基础,识别并开发服务产品和解决方案的销售机会,以渗透现有装机或新的市场装机客户。
- 专注于整个服务产品组合,熟悉各服务产品特点,为客户推荐合适的服务产品。
- 通过利用市场趋势信息,以及识别和探索潜在的新服务组合,生成服务销售线索并开发新的市场机会。
- 在指定区域销售整个服务产品组合,以扩大ABB的服务市场份额。
- 在营销活动(宣传活动、贸易展览会、展会、会议、客户会议)中充当ABB服务产品和解决方案的营销员/销售员。
- 将客户需求转化为ABB服务产品机会,及时提供解决方案并促成订单。
- 通过了解客户需求和相关法规,展示深厚的技术服务产品/解决方案知识,推进生命周期管理(LCM),建立长期客户关系。
- 记录客户反馈,确保整个销售流程中的客户满意度。
- 定期更新服务数据库中的装机,记录实际装机状态。
- 为价格和质量相关风险评估做出贡献。
- 将必要信息登记到客户数据库中。
- 计划并执行完成公司的销售拜访要求,并在CRM中填写报告。
- 报告线索/机会,管理并更新CRM中的项目机会。
- 定期和渠道沟通项目进展,协助渠道解决碰到的业务问题。
- 开拓新的渠道,覆盖新装机客户。
核心价值观
- 确保技术可靠性、安全性和成本效益的解决方案以满足客户需求。
- 遵守健康和安全指令。
协作/领导力
- 与服务销售经理和/或服务经理协作,实施服务销售战略。
- 与当地服务销售经理和/或服务经理协调,根据客户需求推广ABB的服务产品。
- 采取"一个ABB"的方法,协同利用其他部门的产品组合资源促进业务增长。
Qualifications for the role
- 本科及以上学历,电力,电气,自动化,仪器仪表等相关专业
- 工作年限≥5年,销售经验>3年,行业:化工,电力,冶金,提升等重工行业。
- 熟悉电气配电,变频器,PLC等产品
- 可以接受>60%的出差
- 具备良好的英文阅读基础
- 良好的沟通,协调能力,较强的执行力,敏锐的洞察力
More about us
ABB 运动控制服务部门通过最大限度延长正常运行时间、延长产品生命周期,并提升电机控制解决方案的性能与能效,为全球客户提供服务。该部门凭借电机与驱动器的安全互联技术,有效提升设备运行时长与使用效率,在数字化领域位居行业前列。我们提供的各项服务持续创造价值,助力客户与合作伙伴实现盈利、安全、稳定的运营,切实改变其日常生产经营Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
How we rate this
Service Sales Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- Typical sales job
- $139k
This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs
Questions you could be asked
- Tell me about a project where sales was part of your work. What did you do?
- Tell me about a project where negotiation was part of your work. What did you do?
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where customer relations was part of your work. What did you do?
- Walk me through how you've used CRM in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Sales, Negotiation, Account Management, Customer Relations, and CRM. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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