Service Salesperson – Montenegro and South Serbia

KONE is hiring a Service Salesperson – Montenegro and South Serbia. Level rates it ; you can apply on KONE.

Level's read on this job

Level rates this sales role Little AI ●○○○: aI is not part of the work.
Level classes it as a mid-level role.
KONE has 925 other open roles on Level.

AI in this role

Service Sales Representative

Location: Podgorica, Montenegro (with regular travel across Montenegro and Southern Serbia)

At KONE, we improve the flow of urban life. Every day, our innovative elevators, escalators, and automatic building doors help people move safely and efficiently in cities around the world. We are looking for a proactive and customer-focused Service Salesperson to join our team in Montenegro and support our service business across Montenegro and Southern Serbia.

What will you be doing?

As a Service Sales Representative, you will be responsible for developing and growing KONE's service business, managing customer relationships, and ensuring excellent customer experience throughout the customer lifecycle.

Customer Relationship Management

Build and maintain strong relationships with existing and prospective customers
Manage and develop KONE's service portfolio in Montenegro and Southern Serbia
Expand the customer base through active prospecting and business development activities
Ensure high customer satisfaction and address customer concerns in cooperation with the wider KONE team
Maintain accurate customer records and sales activities in Salesforce CRM

Sales and Business Development

Manage and actively grow existing customer accounts and new business acquisition
Identify and pursue service, repair, modernization, and maintenance opportunities
Prepare quotations, negotiate agreements, and close sales opportunities
Support revenue growth while ensuring profitability targets are met
Collaborate closely with Service Supervisors, Service Technicians, and New Business Sales colleagues
Support receivables collection and commercial follow-up activities

Operational and Administrative Responsibilities

Manage spare parts ordering and issuance from the local warehouse
Maintain accurate inventory records and support material balance management
Coordinate repair orders, spare part movements, and invoicing activities
Work closely with KPMG regarding invoicing and service-related documentation
Ensure all sales opportunities, customer visits, and activities are accurately documented in Salesforce
Prepare reports and sales forecasts as required

What are we looking for?

Experience & Background

Minimum 3-5 years of experience in sales
Experience in service sales, maintenance services, technical services, or a related field
Elevator industry experience is considered a strong advantage
Technical understanding and affinity for technical products and services
High school diploma required; higher education is considered an advantage but is not a requirement

Skills & Competencies

Strong sales and negotiation skills
Commercial mindset with customer-focused approach
Excellent relationship-building abilities
Resilience and persistence in achieving targets
Proactive planning and organizational skills
Ability to work independently and take ownership
Strong administrative and analytical capabilities
Comfortable working with CRM systems and sales data
Intermediate level English language skills
Valid driving license

Ready to Take the Next Step?

If you are a self-driven sales professional who enjoys building customer relationships, managing commercial opportunities, and working in a technical environment, we would love to hear from you.

Apply now through the application link or reach out directly to mirtill.ujvari-ring@kone.com for more information.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

How we rate this

Service Salesperson – Montenegro and South Serbia at KONE rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.