NCC GroupServiceNow Administrator
AI in this role
Position Title: ServiceNow Administrator Location: Australia (Hybrid)Type: Full-time
Role Purpose
NCC Group’s Cloud XDR Team provide a world class Extended Detection and Response (XDR) services, detecting, responding and mitigating cyber-attacks on our customers networks in our Security Operations Centres using the Microsoft Sentinel ecosystem.
The Cloud XDR Team is looking for a ServiceNow Administrator to help maintain, build, and improve our ServiceNow implementation to enable NCC to iterate and develop its ability to defend customers from cyber-attacks.
Key Responsibilities
Summary
Key responsibilities
· Act as the ServiceNow SME within the Cloud XDR team
· Build and maintain ServiceNow workflows
· Work with analysts and engineers to identify and implement improvements to the platform to increase efficiency and efficacy of the team
· Collaborate with engineering and development to improve the overall Cloud XDR platform experience for customers
· Perform onboarding activities with the project team enable new customers to be monitored
· Build and maintain integrations between NCC Groups ServiceNow and customers ITSM platforms
Skills, Knowledge & Expertise
What we are looking for in you
Technical Skills & Knowledge:
We’re looking for a motivated individual that wants to experience the excitement and challenge of working in a fast-evolving industry. We don’t expect the chosen candidate to be a cyber security expert, but they will have the opportunity to learn about the industry and practicing cyber security.
· Extensive experience of the ServiceNow platform
· Good experience scripting
· JavaScript, HTML, CSS, AJAX, etc
· ServiceNow Certified System Administrator Certification
Desirable:
· ServiceNow Certified System Administrator
· ITIL foundation - desirable
Ways of working
· Focusing on Clients and Customers.
· Working as One NCC.
· Always Learning.
· Being Inclusive and Respectful.
· Delivering Brilliantly.
Our company
At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.
Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.
Come join us?
How we rate this
ServiceNow Administrator at NCC Group rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Classification
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Get new AI jobs by email
One email a week with the new AI jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step