Shift Area Manager, Last Mile Operations

Amazon is hiring a Shift Area Manager, Last Mile Operations. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Station Manager with the chance to be based in Toluca, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities are:

1. Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.

2. Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.

3. Proactively identify and lead process improvement initiatives and Lean tools.

SUPERVISORY RESPONSIBILITIES:
You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.
Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Each
Route shipments within the AMZL coverage area.
Support and assign job duties to process assistants.
Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.
Track & monitor sorting operation and driver’s dispatch.
Continual standing and/or walking an average of 5 miles daily.
Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.

Basic qualifications

- 1+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Bachelor's degree or equivalent, or 2+ years of Amazon experience
- 2+ years of direct management experience
- 3+ years of general experience
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Flexibility to work weekends and/or overnight shifts if needed. Availability to work 50% of the time on a night shift.

Preferred qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
- 2+ years of equivalent, or 2+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience
- Experience managing teams of 20 people or greater
- 1+ years of logistics, transportation, supply chain, import/export operations, or data entry/data administration experience
- 3+ years of supply chain experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Shift Area Manager, Last Mile Operations at Amazon rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.