Shipping Associate

UPS is hiring a Shipping Associate. Level rates it ; you can apply on UPS.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include import export, customs documentation and data entry.
Level classifies it as a mid-level role.
Level lists 2,000+ other open roles at UPS.

AI in this role

Oversees successful, timely, and compliant importation and exportation of shipments, preparing documentation and handling data entry.

import-exportcustoms-documentationdata-entryshipping-logistics

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Job Description:

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

Job Purpose:

This role supports Marken UK import & Export shipments. The Shipping Associate is responsible for overseeing the successful, timely and compliant importation and Exportation of the shipments Marken transports into and out of the UK ensuring compliance with client requirements and Marken Quality Standards.

Responsibilities

Prepare, review, and process import and export shipping documentation, including customs forms, commercial invoices, packing lists, bills of lading, and other required documents.
Perform accurate data entry into transportation management systems, customs software, and customer databases.
Assist with customs clearance documentation, including B3 entries, LVS processing, and other customs-related requirements.
Gather, verify, scan, upload, and maintain shipping and customs documentation in electronic filing systems.
Coordinate with customs brokers, freight forwarders, carriers, warehouses, and internal departments to ensure timely shipment processing.
Monitor shipment status and provide updates to customers, partners, and internal teams.
Respond to inquiries from customers, carriers, vendors, and branch offices via phone and email.
Assist in preparing reports, claims, forms, and shipment records as required.
Identify discrepancies in shipping documentation and escalate issues to supervisors or team leads for resolution.
Operate scanning and document imaging equipment to maintain organized electronic records.
Support daily administrative duties, including photocopying, filing, document preparation, and record management.
Ensure compliance with company policies, customs regulations, and applicable import/export laws.
Assist with special projects and perform other duties as assigned.

Qualifications

Previous experience in logistics, freight forwarding, customs brokerage, shipping, or import/export operations is preferred.
Basic knowledge of import/export documentation and customs procedures is an asset.
Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Strong data entry and typing skills with excellent attention to detail.
Ability to review spreadsheets, extract relevant information, and communicate findings accurately.
Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Ability to work independently as well as collaboratively within a team.
Strong problem-solving skills and commitment to accuracy.
Customer service-oriented with a professional and positive attitude.

Please note that this role requires night shift working, 4 on 4 off, 7pm to 7am

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Shipping Associate at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Shipping Associate is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in GB - LONDON (FELTHAM) / WAREHOUSE (MARKEN) (GBFEM).
The job was posted on October 13, 2026.
Seniority: mid.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Import ExportCustoms DocumentationData EntryShipping Logistics

Questions you could be asked

Tell me about a project where import export was part of your work. What did you do?
Tell me about a project where customs documentation was part of your work. What did you do?
Tell me about a project where data entry was part of your work. What did you do?
Tell me about a project where shipping logistics was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Import Export, Customs Documentation, Data Entry, and Shipping Logistics. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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