Site leader , Sub Same Day Operations

Amazon is hiring a Site leader , Sub Same Day Operations in São Paulo, Brazil. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions logistics, operations management and team leadership among its tools and skills.
Level classes it as a lead role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage end-to-end sub same-day fulfillment operations, driving safety, quality, productivity, and team leadership in São Paulo.

logisticsoperations-managementteam-leadershipprocess-improvementlean

We are seeking an experienced and results-driven Site Leader to manage Sub Same Day (SSD) operations at one of our fulfillment nodes in the São Paulo metro region. This role is responsible for end-to-end operational performance under the roof — from inbound transfer receipt from feeder FCs through processing, sortation, and dispatch to last mile — ensuring delivery promises of 3 hours or less are consistently met. The Site Leader will own safety, quality, productivity, and cost performance across multiple dispatch cycles daily, driving a culture of operational excellence and continuous improvement.

Key job responsibilities
- Safety & Compliance: Own site safety culture, drive zero-incident mindset, ensure compliance with all local labor laws and Amazon safety standards;
- Operational Performance: Manage inbound receipt, processing, sortation, and dispatch operations across 5+ daily dispatch cycles, ensuring on-time readiness (OTR)
- People Leadership: Lead, develop, and engage a team of blue badges and associates; own hiring, onboarding, performance management, coaching, and shift scheduling
- Cost & Productivity: Drive labor efficiency targets (throughput per hour, bags/minute), manage headcount planning, overtime utilization, and variable cost per package; identify and implement productivity improvement initiatives
- Quality & Defect Management: Own package handling quality, minimize mis-sorts, mis-routes, and damage rates; drive root cause analysis and implement corrective/preventive actions for defects impacting delivery success
- Stakeholder Coordination: Partner with Transportation, Last Mile, and upstream FC teams to manage inbound flow, dispatch readiness, and route planning; escalate systemic issues with clear - Metrics & Reporting: Monitor real-time operational dashboards, track KPIs (OTR, throughput, labor utilization, defect rates), and provide daily/weekly performance narratives to senior leadership

Basic qualifications

- Bachelor's degree
- Experience with performance metrics and process improvement and Lean techniques
- Experience in logistics
- Experience in same-day or ultra-fast delivery operations

Preferred qualifications

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in team leadership
- Experience in English-language communication skills, both written and verbal

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Site leader , Sub Same Day Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Site leader , Sub Same Day Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in BR, SP, Sao Paulo.
The job was posted on June 16, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsOperations ManagementTeam LeadershipProcess ImprovementLean

Questions you could be asked

Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where lean was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Logistics, Operations Management, Team Leadership, Process Improvement, and Lean. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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