Site Reliability Engineer, AVP

NatWest Group is hiring a Site Reliability Engineer, AVP in Gurugram, India. Level rates it ; you can apply on NatWest Group.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Python, JavaScript and Ansible among its tools and skills.
Level classes it as a senior role.
NatWest Group has 83 other open roles on Level.
Posted in the last few days.

AI in this role

Manage application resilience, automate manual tasks, and lead incident response as a Site Reliability Engineer.

pythonjavascriptansibleterraform

site-reliabilityincident-managementobservabilityautomation

Join us as a Site Reliability Engineer

You’ll manage the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ)
We’ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications
This is a great chance to work in a supportive environment with opportunities to advance your personal and career development
We're offering this role at associate vice president level

What you'll do

As a Site Reliability Engineer, you'll play a key role in maintaining the availability, resilience and operational stability of critical business services and customer journeys.

We’ll look to you to lead the operational response to high-priority incidents, driving rapid diagnosis, recovery and stakeholder communication while identifying opportunities to improve reliability, observability and automation across the estate.

Other responsibilities will include:

Providing operational support for business-critical applications and customer-facing services, securing high levels of availability and reliability
Monitoring service health, customer journeys and transaction processing, proactively identifying and addressing issues before they affect customers
Leading service restoration activities during major incidents and coordinating cross-functional teams to minimise business and customer impact
Supporting disaster recovery testing, service continuity planning and resilience activities across critical platforms and services
Driving operational improvements through automation and the reduction of manual intervention
Partnering with technology and business teams to resolve recurring issues and deliver sustainable, long-term solutions

The skills you'll need

To succeed in this role, you'll bring significant experience supporting business-critical applications within a 24x7 production environment. You’ll be comfortable acting as an escalation point during major incidents, helping teams respond effectively under pressure while maintaining clear communication and control.

You'll combine a strong engineering mindset with a passion for automation, observability and continuous improvement, helping make sure services remain resilient, scalable and performant. Working knowledge of technologies such as Python, JavaScript, Ansible and Terraform would be highly beneficial.

You’ll also need:

A strong understanding of incident, problem and change management practices
Experience using observability, monitoring and alerting platforms to maintain service health and proactively identify issues, including tools such as Splunk, Grafana, Prometheus, CloudWatch and DX-APM
A proven track record of driving automation, self-healing capabilities and operational efficiency, supported by strong analytical and troubleshooting skills
The ability to manage high-priority customer-impacting incidents and coordinate service restoration activities under pressure
Experience supporting and operating within modern cloud and application environments, including AWS, Java, Unix/Linux, Oracle, PostgreSQL, GitHub, Autosys, JIRA and ServiceNow

Hours

Job Posting Closing Date:

05/11/2026

How we rate this

Site Reliability Engineer, AVP at NatWest Group rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Site Reliability Engineer, AVP is an open job at NatWest Group.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Gurugram.
The job was posted on October 30, 2026.
Seniority: senior.
Applications are handled by NatWest Group. Apply on NatWest Group

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Site ReliabilityIncident ManagementObservabilityAutomationPythonJavaScriptAnsibleTerraform

Questions you could be asked

Tell me about a project where site reliability was part of your work. What did you do?
Tell me about a project where incident management was part of your work. What did you do?
Tell me about a project where observability was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Walk me through how you've used Python in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Site Reliability, Incident Management, Observability, Automation, and Python. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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