Small Business Specialist

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

Our Small Business Specialists are based in ANZ branches and provide full lending and working capital solutions to new and existing business customers. They also engage existing customers by making outbound calls, to identity and support additional needs.

Collaborating with product partners and other team members, Small Business Specialists ensure appropriate lending and working capital solutions are provided to fulfil customer needs.

This role leads to many career pathways within commercial banking and across the rest of ANZ.  Whichever pathway is right for you, there are inspiring leaders and tailored learning opportunities to give you the skills and accreditation you need to go after it.

Role Type: Permanent, Full-time 
Role Location: 109 Beaumont Street, Hamilton NSW 2303
Work Hours: 40 Hours/Week

What will your day look like?

As a Small Business Specialist, you will:

• Meeting a broad range of business customers in the branch to understand their business banking needs
• Phoning existing customers to understand if they have additional banking needs
• Collaborating with product partners and other stakeholders to fulfil customer needs
• Acting in the best interest of the customer to support their business needs with suitable products and services
• Building relationships with the local community to drive commercial value.

What will you bring?

To grow and be successful in this role, you will ideally bring the following: 

• Strong customer service and business development experience
• Be comfortable working with a wide range of clients face to face
• Strong stakeholder management experience
• Ability to work cohesively in a team
• Commercial Banking and Retail Banking experience will be highly regarded 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 124881 .
 

Job Posting End Date

05/11/2026, 11.59pm, (Melbourne Australia)