SMB UKI Account Manager (FTC), AGS-EMEA-Field-SMB-UKIR Sales

Amazon is hiring an SMB UKI Account Manager (FTC), AGS-EMEA-Field-SMB-UKIR Sales in London, United Kingdom. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
The posting mentions AWS, account management and cloud computing among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

An Account Manager role at AWS driving cloud technology adoption and digital transformation for SMB UKI customers.

aws

account-managementcloud-computingsalescustomer-relationsbusiness-transformation

As an Account Manager in the SMB segment, you will be responsible for driving customer digital transformation through effective engagement with a variety of stakeholders, including executives, business leaders, IT leaders, architects, and developers. You will be a brand ambassador, supporting our customers, partners, and end-users as they work with AWS and utilize our cloud technology to innovate and improve their business outcomes.

In this role, you will think big to develop the SMB segment and be curious about the entire portfolio of AWS products and services across strategic accounts. As a trusted advisor, you will listen to our customers and help solve complex business transformation and growth challenges, enabling them to focus on delivering optimal business results. Your responsibilities will include customer engagement, creating a pipeline of strategic accounts, and managing existing customers. As builders, we aim to create long-term relationships with our customers. With a strong bias for action, you will enhance user experiences while engaging with external and internal stakeholders, demonstrating a commitment to customer satisfaction.

This role is a 12 month Maternity cover.

Key job responsibilities
- Support SMB customers within a defined territory
- Drive adoption of new AWS services by focusing on customer needs and problems
- Develop relationships with stakeholders across the entire customer organization, including engaging with C-suite executives
- Collaborate with the AWS partner community to ensure strong partner alignment in supporting your customers
- Work with various supporting functions in AWS, including specialist sales and technical teams, to meet customer requirements

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- Experience in technology-related business development, sales strategy, operations, or other sales-related fields
- Experience with presentations and speaking with executives, IT, management, and developers
- Positive attitude, team-oriented, and a self-starter capable of working independently and collaboratively to achieve team goals

Preferred qualifications

- Experience in a business-to-business (B2B) environment, high-tech products/services
- Experience selling cloud solutions at a software company or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

SMB UKI Account Manager (FTC), AGS-EMEA-Field-SMB-UKIR Sales at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

SMB UKI Account Manager (FTC), AGS-EMEA-Field-SMB-UKIR Sales is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in GB, London.
The job was posted on September 28, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementCloud ComputingSalesCustomer RelationsBusiness TransformationAWS

Also common in sales jobs at this level

AI agents Generative AI Azure Google Cloud Machine learning SQL

Pay

Typical sales job: $137k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where cloud computing was part of your work. What did you do?
Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where customer relations was part of your work. What did you do?
Tell me about a project where business transformation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Account Management, Cloud Computing, Sales, Customer Relations, and Business Transformation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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