Snr Dir, Prog Mgmt and Business Planning (Networks)

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

Programme Leadership & Execution

• Lead end-to-end oversight of a large-scale, complex technical programme with multiple interdependencies.
• Ensure programme milestones, deliverables, and timelines are closely tracked and achieved.
• Identify risks, issues, and dependencies early, and drive mitigation strategies.
• Maintain strong governance and execution discipline across all workstreams.

Stakeholder Management & Alignment

• Partner closely with Vice Presidents within the CTO office to align on priorities, direction, and execution.
• Engage and influence senior stakeholders across Group Functions and senior management.
• Act as a central coordination point to ensure cross-functional alignment and decision-making.
• Navigate ambiguity and conflicting priorities to maintain forward momentum.
• Programme manage vendors to ensure on time delivery and business impact assessment. 

Reporting & Insights

• Develop and deliver regular, high-quality programme reporting for executive audiences.
• Translate complex technical and operational data into clear, actionable insights.
• Provide forward-looking analysis, highlighting risks, trends, and opportunities.
• Ensure transparency and accuracy in programme status and performance metrics.

Governance & Communication

• Establish and maintain programme governance frameworks, including cadence, forums, and escalation paths.
• Drive structured communication across all levels of the organisation.

Continuous Improvement

• Identify opportunities to improve programme delivery, reporting quality, and stakeholder engagement.
• Implement best practices in programme management and governance.

Business Planning

• Understand the operational business objectives and goals, define the ways to enable them, establish the business case and translate these ideas into a transformation strategy and consolidated roadmap which reflects business priorities.
• Lead the coordination and work across Singtel Singapore Networks on the development of the near-term and longer-term transformation strategy and roadmap, ensuring its integration with the overall Group Technology & Networks strategy and vision.
• Manage, integrate, and align information from multiple sources into actionable insights
• Collate business plans and Key Performance Indicators (KPIs) for Singtel Singapore Networks.
• Support CTO in fostering a culture of innovation, accountability, inclusion and continuous learning.

Skills For Success:

• Bachelor’s degree in Engineering, Telecommunications, Computer Science, or related field.
• 12 to 15+ years of progressive leadership with strong exposure to Networks.
• Proven track record managing complex, large-scale cross-functional Networks programmes.
• Extensive experience in programme management, preferably across planning and business planning/performance management within a CTO or technology function.
• Track record of driving cross-functional initiatives, operational efficiency, and cost optimisation.
• Experience working closely with CTO organisations, engineering teams, and operations teams.
• Experience working with senior leadership (e.g., CTO, VPs) and operating in matrixed organisations without direct authority.  

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
 

Hiring Manager: Tay Yeow Lian
Talent Acquisition Manager: Kimberley Tan