Software Engineer

Develops software consistent with Cisco ‘Design Thinking Principles’ with a focus on Identity Access Management with an emphasis on operating enterprise IAM platforms within the commercial and government/FedRAMP environments. Partners with other teams including Federal OpStack and Foundational Services Support team to provide immediate support and issue resolution. Debugs and addresses software issues during development and in production systems to FedRAMP environment customers.

What You’ll Do:

• Responsible for implementing and managing authentication controls,

federation, identity governance, and privileged access across Azure AD, Okta, SailPoint, Active Directory, and Duo.

• Acts as a resource for colleagues with less experience.
• Develops relationship with peer stakeholders within and across teams and builds productive working relationships.
• Trusted platform operations owner supporting secure access for a large enterprise user population across

multiple production environments.

• Stays current on industry trends and serves as an expert on the software development lifecycle and agile engineering practices; coaches others, as needed.
• Configure and administer Okta integrations and authentication architecture, including application SSO, sign-

on policies, MFA authenticators, and Identity Provider (IdP) federation.

• Advocates for new features within a product to address customer needs.
• Own Duo platform administration, including MFA policy management, Device Trust enforcement, and user

onboarding.

• Performs coding, debugging, testing, and troubleshooting throughout the development process under minimal supervision.
• Manage identity services across commercial and Government/FedRAMP boundary tenants, ensuring proper

data segregation and compliance with security requirements.

• Troubleshoots complex issues within the production environment, may serve customers through on-call rotations to identify end user problems.
• Expert on multiple functional components.
• Shares knowledge across teams, both informally and formally (e.g., ad-hoc basis, internal presentations, blogs, newsletters).
• Participate in FedRAMP audit activities by gathering and validating IAM control evidence for internal and

external reviews.

• Develops remediation plans and alternatives to ensure timely delivery.
• Identifies and acts upon opportunities to assist others.
• Perform identity lifecycle operations across Azure AD, Okta, SailPoint, and Active Directory, including

provisioning support, group management, role assignments, and access troubleshooting for a large

enterprise user population.

Minimum Qualifications:

• US Citizenship required due to US Government contractual requirements – No Green Card holders
• Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience.
• Requires working knowledge and expanded conceptual knowledge in primary technical job family and broadens capabilities; has worked with and is proficient with current technologies. Preferred Qualifications Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.