Software Engineering Manager

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $90 billion.

Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units.

Job Overview

FinTech is Booking.com's financial technology business unit - responsible for the products and platforms that enable Booking.com to accept money, move it safely, pay partners, and meet its financial reporting and compliance obligations. Within FinTech, Financial Systems provides the technology foundation that digitises and scales end-to-end financial processes, from order-to-cash, invoicing to treasury, tax, and regulatory compliance.

The Finance Partner Services (FPS) track, part of Financial Systems' Revenue Lifecycle Systems group, owns the partner-facing financial service layer: the experiences, communications, and operational capabilities that help Booking.com's accommodation partners understand, manage, and resolve their financial interactions with us. 

The MaaS Outbound team builds and operates Booking.com's centralized, multi-channel engine for outbound partner communications. Where FinTech teams once built their own messaging integrations independently, MaaS Outbound provides a single API-first platform that handles channel orchestration (Email, Extranet Inbox, Pulse, banners, and increasingly AI-powered outbound calling), delivery tracking, and operational visibility. The platform supports critical regulatory and financial journeys, processing tens of thousands of messages at peak.

This is an opportunity for a hands-on Engineering Manager to lead this team. You will own the team's health, technical direction, and delivery while coaching and developing engineers - working closely with product managers, peer EMs, and stakeholders across Billing, RegTech, and Compliance to shape how Booking.com communicates with its partners at scale.

What you’ll be doing:

People Leadership

• Inspire and motivate cross functional teams;

• Directly manage engineers;

• Work with product and engineering peers across time-zones

• Lead by example by taking ownership, being proactive and collaborating;

• Nurture, grow and develop engineering talent in the team;

• Foster a great culture that innovates, work together as a team, partner with other Booking.com teams and roles and celebrate unified success;

• Respect the Booking.com values and use them as a guide to the way we work.

Technology, Craft & Delivery

• Engineering planning and delivery, technical quality and use of best practices within own team;

• Delivery of wider engineering strategic objectives;

• Embed agile ways of working and company values within the team;

• Ability to get into the technical detail (where required) to coach, support and mentor the team;

• Drive a culture of ownership and technical excellence, including reactive work such as incident escalations;

• Learn new technologies and keep abreast of existing technologies to be able to share learnings and apply these to a variety of projects when needed;

• Contribute to the evolution of best practices across the department.

Architecture & Product Strategy 

• Define, shape and deliver the roadmap;

• Build new products, processes and operational plans;

• Negotiate on the strategic importance of own product roadmap features;

• Drive innovation in the team;

• Own the architecture across the team and drive architectural alignment.

What you’ll bring:

• Strong people management skills and experience;

• Excellent communicator with strong stakeholder management experience, good commercial awareness and technical vision;

• You are a humble and thoughtful technology leader, you lead by example and gain your teammates’ respect through actions, not the title;

• 6+ years of experience in software development;

• At least 3 years of experience leading and managing a team of engineers in a fast-paced and complex environment;

• Strong Coding & System design skills with ability to get hands-on with your team if needed;

• Experience with Java, Kafka, and MySQL or relevant technologies is expected;

• Experience with GenAI driven products at scale is a plus;

• Deep experience with unit, integration and end-to-end testing paradigms;

• Experience in working on products with a large customer base and company wide impact;

• Experience in designing and architecting APIs, dealing with high traffic and security concerns;

• Past experience with Payments or FinTech and working in a regulated environment is a plus;

• Strong analytical skills and data-driven mindset.

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 

• Booking.com

• KAYAK

• priceline

• agoda

• Rentalcars.com

• OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO  

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.