Solution Expert

360Learning is hiring a Solution Expert for a remote role open to applicants in Canada. Level rates it ; you can apply on 360Learning.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
This is listed as a remote role.
The posting mentions APIs, customer success and integration among its tools and skills.
Level classes it as a mid-level role.
360Learning has 42 other open roles on Level.

AI in this role

Provide technical expertise and strategic guidance to enterprise clients on complex platform integrations and use cases.

apis

customer-successintegrationtechnical-support

Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform. You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities. These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.

How we rate this

Solution Expert at 360Learning rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Solution Expert is an open job at 360Learning.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Canada, Remote and is marked remote.
The job was posted on August 28, 2026.
Seniority: mid.
Applications are handled by 360Learning. Apply on 360Learning

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer SuccessIntegrationTechnical SupportAPIs

Questions you could be asked

Tell me about a project where customer success was part of your work. What did you do?
Tell me about a project where integration was part of your work. What did you do?
Tell me about a project where technical support was part of your work. What did you do?
What's a project where you used APIs hands-on?

Adapt your resume

List these exact terms on your resume: Customer Success, Integration, Technical Support, and APIs. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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