Specialist - Fiduciary

Company:

Description:

We are seeking a talented individual to join our Account Receivables team part of our risk, reinsurance, and capital business at Marsh. This role will be based in Pune – Business Bay. This is a hybrid role that has a requirement of working at least three days a week in the office.

Specialist – Fiduciary(Grade C1)

Marsh is hiring a Specialist SME in Finance & Accounting to support cash application, receipt allocation, reconciliations, and exception resolutions. This role requires strong knowledge of accounting, diligence, and experience managing high-volume cash transactions in an insurance or financial operations environment. Manage end-to-end cash applications for high-volume and complex accounts, ensuring accurate posting and timely resolution of exceptions. Support reconciliations, reporting, month-end activities, and compliance with SOX and audit requirements. Guide junior team members, manage escalations, and contribute to process improvements, automation, and smooth team operations.

We will count on you to:

· Process daily cash receipts from bank statements, lockbox files, payment platforms and other approved sources in line with defined procedures and cut-off times.

· Identify incoming funds using remittance advice, payment references, client information, payer details and supporting operational data.

· Allocate receipts accurately to the appropriate client, policy, invoice, premium, account or other open item in the relevant accounting or workflow system.

· Research and resolve unidentified, misapplied, partially applied, duplicate and unapplied cash items; maintain clear notes and supporting evidence.

· Prepare or support accounting entries, cash application adjustments, reallocations, refunds or transfers in accordance with approval and control requirements.

· Perform daily balancing between bank activity, cash receipting records, sub-ledgers, general ledger postings and related operational systems.

· Monitor suspense and unapplied cash balances, investigate aged items and escalate material, recurring or unresolved exceptions to the appropriate stakeholders.

· Maintain cash application workpapers, allocation logs, exception trackers, remittance records and evidence folders so that activity is transparent and audit ready.

· Respond to queries from finance, operations, client service teams, brokers, insurers, banking partners and other stakeholders with timely and accurate information.

· Meet agreed service levels, quality targets, bank cut-offs and month-end or quarter-end close requirements.

· Identify process improvement opportunities, including standardization, data quality checks, reporting enhancements and appropriate use of Excel or automation.

• Follow Marsh policies, accounting procedures, segregation-of-duties requirements, information-security standards and applicable control frameworks.

Identify and support process improvements through standardization, reporting, and automation.

What you need to have:

· Bachelor’s degree from a recognized institution.

· Typically, 4+ years of experience in cash application, cash receipting, accounts receivable, accounting operations, finance shared services, insurance operations or a related process environment; relevant internship experience may be considered.

· Basic understanding of accounting concepts, bank reconciliations, cash applications, receivables, debits and credits, and transaction controls.

· Strong attention to detail, numerical accuracy, and ability to work with high-volume transaction data.

• Ability to communicate clearly in written and spoken English and collaborate effectively across teams and time zones.

What makes you stand out:

· Positive attitude and ability to adapt to an ever-changing environment.

· Aptitude for systems and technology.

· Working knowledge of Microsoft Excel, including filters, sorting, lookups, pivot tables, and basic data validation.

· Ability to multi-task, work under pressure, and meet tight deadlines.

· Strong ability to prioritize time effectively.

• Prior experience in Order to Cash
• Prior shared services / GCC experience at MNC scale

Why join our team:

• We help you do your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and have impact on colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.