Sr. Account Representative, Amazon Business Commercial Sector, Amazon Business

Amazon is hiring a Sr. Account Representative, Amazon Business Commercial Sector, Amazon Business in San Jose, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions consultative sales, b2b and account management among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage and expand B2B customer accounts, driving solution-selling and adoption of Amazon Business services.

consultative-salesb2baccount-managementprospecting

Amazon Business gives organizations of all sizes access to hundreds of millions of products in a shopping experience built for businesses. The Amazon Business team is dedicated to developing solutions that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers.

The Amazon Business Account Representative is responsible for both building and managing a book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Procurement, Information Technology, Finance, Facilities, and more.

The Account Representative will ensure recommended solutions meet our customers’ procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted.
The ideal candidate will have relevant consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.

Key job responsibilities
• Expands application of Client insights beyond assigned territory. Coordinates Amazon resources to meet the objectives of both the Client and Amazon.
• Identifies and prioritizes new leads in assigned territory. May identify and prioritize new segment opportunities.
• Develops sales plan for assigned territory. May influence sales strategy beyond assigned territory.
• May contribute to sections of sales review mechanisms including WBR’s and QBR’s.
• Strong knowledge of ecommerce business models, online marketing tactics, direct competitive marketplaces and the key value- added differentiators with Amazon’s offerings.
• Knowledge of the issues faced by clients on the platform and ability to identify root causes of the issues.
• Ability to identify Clients with the greatest potential and identify ways to locate similar Clients.
• Consistently and autonomously delivers on established sales goals.
• Consistently provides accurate weekly sales forecasts and business updates.
• Owns lead pipeline to ensure consistent lead quantity and quality to achieve territory goals.
• Actively map Amazon products and services to clients’ primary objectives.
• Engages and presents to prospects and clients via phone, e-mail or web-based tools. May present to prospects and clients in-person or to a group (e.g. trade shows).
• Works with mid to large size accounts. May work non-standard or more complex transactions.
• Builds and maintains strong relationships with key internal operational contacts across departments.
• Coordinates end-to-end communication across extended Amazon team.
• Provides regular coaching and feedback to team members to help grow individual functional skills and leadership capability. Will contribute to the identification and prioritization of leads. Demonstrates and trains on evaluation criteria.
• Uses client and segment wide insights to influence leader generation strategy while providing feedback to product groups.

Basic qualifications

- 4+ years in sales related roles. Ideally running telemarketing and digital sales with solutions, and technology-based products and services.
- English proficiency, both written and verbal.
- 4+ years working at a fast pace and demanding sales goals environment. Building pipeline and prospecting in existing and new territories.
- Proven experience at building relationships with internal teams and partners (marketing, merchandising, business development, customer service, etc.) to improve customer selling experience.

Preferred qualifications

- 2+ years of inside sales experience
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Account Representative, Amazon Business Commercial Sector, Amazon Business at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Account Representative, Amazon Business Commercial Sector, Amazon Business is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CR, San Jose.
The job was posted on September 10, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Consultative SalesB2bAccount ManagementProspecting

Questions you could be asked

Tell me about a project where consultative sales was part of your work. What did you do?
Tell me about a project where b2b was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where prospecting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Consultative Sales, B2b, Account Management, and Prospecting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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