Sr Area Manager, Delivery Stations, AMXL JP, Sr Operation Manager

Amazon is hiring a Sr Area Manager, Delivery Stations, AMXL JP, Sr Operation Manager. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.
Posted in the last few days.

AI in this role

※このポジションの勤務地は東京都大田区です。
日本の家具家電配送ネットワークを変革する仕事を一緒にしませんか？アマゾンジャパンではカスタマーに対する情熱とドライバーに対する思いやりを同じくらい持って、大型配送の新しいパートナーを開発していくリーダーを探しています。

本ポジションは、Amazon Logistics Extra Large Team (AMXL)にて、各地域の配送会社のネットワークとAmazonのテクノロジーを融合させ、新しい全国配送ネットワークを構築する仕事です。

本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。
■部門紹介：
Last Mile(AMZL)

Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。
AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。

※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp

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*Working location for this position is Ota Tokyo.
Would you like to work with us to transform Japan's furniture and home appliance delivery network? Amazon Japan is looking for a leader with equal passion for customers and compassion for drivers to develop new partners for large-scale delivery.

This position will be part of the Amazon Logistics Extra Large Team (AMXL), where you will be working to build a new national delivery network by integrating local delivery company networks with Amazon technology.

For details regarding the department to which this position belongs, please refer to the link below.
■Department introduction:
Last Mile(AMZL)

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

*Amazon aims to create a diverse and inclusive workplace. Amazon complies with equal employment opportunity laws. We provide equal employment opportunities without discrimination based on race, national origin, gender, sexual orientation, disability, age, or other attributes. If you have a disability, please see below. https://www.amazon.jobs/disability/jp

Key job responsibilities
Key job responsibilities
・ソートおよびディスパッチオペレーションのリードおよび監督
・シフト全体の安全性、品質、パフォーマンス、カスタマーサービス向上
・オペレーション目標の達成、および、それを上回る成果の実現
・物量等の予測に基づく、戦略的な計画立案、パフォーマンスの評価、問題の解決および人材配置に関するニーズへの対応
・チームメンバーのキャリア向上、指導、トレーニングおよび育成
・Learning and Talent Developmentチームとのパートナーシップにより、人材の獲得、パフォーマンスとキャリア開発、育成、サクセッションプランに関する計画の立案と実行
・シフトとネットワーク全体にわたってのベストプラクティスの創出・展開
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Lead and supervise a team of managers and associates in sortation and dispatch operations
Responsible for the overall safety, quality, performance and customer experience of the shift.
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
Accountability for meeting and exceeding operational goals.
Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs.
Mentor, train and develop teammates for career progression and learning
Partner with Learning and Talent Development Team on creating and implementing talent plans for their sites including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement.
Ability to develop and share best practices across the shifts and network.

A day in the life
日本国内のAmazonが所有するデリバリーステーション（配送拠点）で業務し、オペレーションをレビューするとともに、安全性・コスト・スピード・アベイラビリティをあらゆる場面で推進するための適切なプロセスとメカニズムを整備します。同じ目標の達成に向けて、チームの採用・育成・動機付けを行い、自らの行動すべてにおいて真に体現するAmazonのリーダーシッププリンシプルを活用してチームを導きます。
You spend time working in Amazon owned Delivery Station in Japan reviewing the operations and setting up the right processes and mechanisms to drive safety, cost, speed and availability at every instance. You hire, develop and motivate your team to deliver against the same goals using the Amazon leadership principles that you truly embody with all your actions.

About the team
私たちが目指すチームは、一人ひとりが自立した個性と能力を持ち、自らの仕事に邁進しつつも、常に謙虚で周囲から学び続けるチームです。私たちは顧客体験に情熱を注いでいますが、常に公平かつ客観的であり続けます。性別、経験、国籍を問わず、常に相手への配慮を持ちながら、自由闊達な議論を行います。私たちは個人の仕事を尊重しますが、いつでも手を差し伸べる用意があり、「それは私の仕事ではありません」とは決して言いません。私たちは仕事に情熱を持っていますが、家族やプライベートも大切にしています。全体として、私たちのチームは毎日一緒に仕事をするのが楽しいです。

The team we aim for is one in which each member has an independent personality and ability, and while striving to do their job, they are always humble and continue to learn from those around them. We are passionate about the customer experience, but we always remain unbiased and objective. Regardless of gender, experience, or nationality, we will always be considerate of the other person and engage in free and lively discussions. We respect individual work, but are always ready to lend a hand and never say, "That's not my job." We are passionate about our work, but we also value our families and private lives. Overall, our team is a pleasure to work with every day.

Basic qualifications

- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
- 3+ years of employee and performance management experience
- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
- Speak, write, and read fluently in Japanese
- Experience in Business English skills, both verbal and written

Preferred qualifications

- 2+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr Area Manager, Delivery Stations, AMXL JP, Sr Operation Manager at Amazon rates 28 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr Area Manager, Delivery Stations, AMXL JP, Sr Operation Manager is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Ota.
The job was posted on November 2, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon