Sr Campaign Ops Associate, Global Shared Service (GSS), Campaign Ops, Prime Video
Amazon is hiring a Sr Campaign Ops Associate, Global Shared Service (GSS), Campaign Ops, Prime Video in Bengaluru, India. Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Marketing Tools, campaign operations and japanese language.
- Level classifies it as a junior role.
- Level lists 20,000+ other open roles at Amazon.
AI in this role
Execute marketing campaigns and quality checks for Amazon Prime Video using internal operations workflows.
Key job responsibilities
Operations:
• Fulfills objectives and KPI criteria for business, such as SLA, productivity, and quality targets
• Alerts managers/SMEs on problems or concerns in a proactive manner
• Meets the daily goals on tasks allocated
• Well versed with N2/3 kanjis and dealing with linguistic ambiguity where there would be close to less/no support
Quality and Process Excellence:
• Expected to work on resolving customer facing trouble ticketing process with 100% SLA and
quality.
• Comply with SOP or manager's directions and make sure that tasks meet quality standards.
• Associates have to spot/catch errors in the SOP content and expected to reach out to their
respective Subject matter experts for correcting the SOP.
• Contributing towards process enhancement by offering automation ideas/Kaizens. Goal is to
complete at least 1 Kaizen/ 4 – JDIs in a year.
• Willing to be a part of deep dive to provide inputs to SMEs while doing root cause analysis
A day in the life
The Primary responsibility of the role is to perform marketing operations to improve visibility of the content in Amazon Prime Video.
The role will require the candidate to quickly understand the marketing tools and operation workflow tools.
Associate need to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Associate has to follow editing SOP to spot/catch errors in the content.
Associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality).
About the team
Global Shared Services: Delivering operational excellence in campaign execution and design production across global markets. GSS manages end-to-end workflows for marketing campaigns, ensuring high-quality creative content delivery at scale across Design Production and Campaign Operations teams.
Basic qualifications
- Speak, write, and read fluently in Japanese
- Completed under graduation (UG) in any stream
- Candidate should be familiar with excel function
- JLPT (Japanese Language Proficiency Test) - N2/3 certification
- Ability to communicate effectively
- The ability to understand Japanese used in everyday situations, and in a variety of circumstances to a certain degree
Preferred qualifications
- Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes
- Self starter, good team player
- Strong attention to detail in editing content and deep dive and identify root causes of issues
- Good at problem solving, data analysis and troubleshooting issues related to content editing
- Good interpersonal skills to manage ongoing relationships with program team and inter operations teams
- Working knowledge of XML standards would be an added advantage
- Knowledge of or experience in Digital Marketing industry is a big plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Sr Campaign Ops Associate, Global Shared Service (GSS), Campaign Ops, Prime Video at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where campaign operations was part of your work. What did you do?
- Tell me about a project where japanese language was part of your work. What did you do?
- Tell me about a project where quality assurance was part of your work. What did you do?
- Tell me about a project where sop compliance was part of your work. What did you do?
- Tell me about a project where workflow management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Campaign Operations, Japanese Language, Quality Assurance, Sop Compliance, and Workflow Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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