Sr Manager, Quality - AMZ9970555

Amazon is hiring a Sr Manager, Quality - AMZ9970555 in Minneapolis, United States. It pays $175k-$236k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include qa, testing and software development.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Lead quality assurance and software engineering teams, overseeing testing strategies and optimization techniques including machine learning.

qatestingsoftware-developmentpeople-managementmachine-learning

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON.COM SERVICES LLC
Offered Position: Sr Manager, Quality
Job Location: Minneapolis, Minnesota
Job Number: AMZ9970555

Position Responsibilities:

Build and lead a diverse organization of QA Managers, QA Engineers, and Software Development Engineers in Test (SDETs). Oversee the definition and execution of comprehensive testing strategies, ensuring software issues and root causes are identified and customer requirements are met. Collaborate with product and engineering leaders to translate vision and roadmap into scalable software solutions across vendors, warehouses, and carriers, optimizing delivery speed and cost. Partner with peers to embed quality across design, development, and release through consistent standards and execution frameworks. Define and build efficient transportation systems using big data, machine learning, and optimization techniques. Establish the strategic vision for high-volume, low-latency, highly available services, ensuring performance and reliability standards. Own quality outcomes across transportation teams, driving consistent testing strategy, risk management, and release readiness at scale. Drive software design and testing innovation while upholding quality, maintainability, performance, and user experience standards. Define vision for quality solutions, automation frameworks, and continuous integration across platforms. Guide QA Managers in advancing test strategy, automation maturity, and quality engineering practices across products. Drive quality metrics to assess effectiveness, automation coverage, and customer impact, guiding release decisions to meet performance benchmarks and requirements. Lead new software and hardware mechanisms by analyzing design challenges holistically and creating feedback loops and ecosystems. Responsible for hiring, coaching, performance management, and succession planning to build a strong leadership pipeline.

Position Requirements:

Bachelor’s degree or foreign equivalent degree in Computer Science or a related field and eight years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) people management of multi-layer teams with demonstrated ability to develop managerial employees. Must have one year of experience in the following skill(s): (2) understanding of QA tool development chains and environments; (3) understanding of Software Development Life Cycle (SDLC) and project planning and execution, including estimating and scheduling; (4) experience with test automation frameworks and strategies; and (5) coding and design proficiency in at least one modern programming language (Java, Python, C#, C++, or related). Domestic and/or international travel up to 25% to perform role responsibilities may be required.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $174,500/year to $236,100/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic qualifications

Position Requirements:

Bachelor’s degree or foreign equivalent degree in Computer Science or a related field and eight years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) people management of multi-layer teams with demonstrated ability to develop managerial employees. Must have one year of experience in the following skill(s): (2) understanding of QA tool development chains and environments; (3) understanding of Software Development Life Cycle (SDLC) and project planning and execution, including estimating and scheduling; (4) experience with test automation frameworks and strategies; and (5) coding and design proficiency in at least one modern programming language (Java, Python, C#, C++, or related). Domestic and/or international travel up to 25% to perform role responsibilities may be required.#0000

Preferred qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr Manager, Quality - AMZ9970555 at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr Manager, Quality - AMZ9970555 is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $175k-$236k a year.
The role is based in US, MN, Minneapolis.
The job was posted on September 23, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

QaTestingSoftware DevelopmentPeople ManagementMachine learning

Questions you could be asked

Tell me about a project where qa was part of your work. What did you do?
Tell me about a project where testing was part of your work. What did you do?
Tell me about a project where software development was part of your work. What did you do?
Tell me about a project where people management was part of your work. What did you do?
Tell me about a project where machine learning was part of your work. What did you do?

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List these exact terms on your resume: Qa, Testing, Software Development, People Management, and Machine learning. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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