Sr. Mgr - EF, AB, Analytics, IN External Fulfilment, Amazon Business, 3P Carriers and NOW Procurement

Amazon is hiring a Sr. Mgr - EF, AB, Analytics, IN External Fulfilment, Amazon Business, 3P Carriers and NOW Procurement in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 22,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

External Fulfilment runs the third-party fulfilment channels that let sellers and vendors ship directly from their own warehouses while giving customers an FBA-grade experience. The channel portfolio spans Seller Flex (SF), Vendor Flex (VF), Direct Fulfilment (DF), Warehouse Integration (WI), Stores Integration (SI) and Easy Ship. These channels carry a large share of unique selection, free up FC capacity for fast-moving selection, and operate at a lower cost to serve than in-FC fulfilment.

We are looking for a senior leader to own the fulfilment channel programs for SF, DF and WI, run flow control for the entire EF network, lead fulfilment operations for Amazon Business, and build the analytical backbone that supports all of the above. This is a broad, ambiguous, network-level mandate that sits at the intersection of operations, program management, product and finance. The role requires an owner who can set strategy, drive execution across cross-functional partners, and hold the bar on performance.

Key job responsibilities
1. Fulfilment channel programs: Own the end-to-end program charter for the Seller Flex, Direct Fulfilment and Warehouse Integration channels. This covers channel program and product strategy, network configuration and policy management. You will drive seller-experience initiatives across these channels and partner with 3P Business, product and tech teams on roadmap and launches.

2. Flow control for EF network: Own flow control across the entire EF network - managing the flow of packages through the transportation network, deploying seller caps and TCAP management to safeguard transportation capacity against surges and over-attainment, and collaborating with supply chain to minimise speed losses.

3. Amazon Business (B2B) fulfilment operations: Own the operations program for Amazon Business in India - the B2B delivery experience, cost, over-all DEX metrics and related programs. This workstream requires cross-org dependencies and leadership visibility involved, and partnership with the category and WW AB teams.

4. GenAI, Analytics and reporting: Build and own the GenAI charter for the entire team, analytical foundation for the above - WBR/MBR dashboards, P0 metric tracking, carrier-level breakdowns and program trackers. You will raise the robustness of analysis and move it beyond daily ops and coordination into decision-grade insight.

About the team
Your day starts with the health of the network - reading overnight P0 metrics and deciding where to act. Then you would prioritise SF, DF and WI program and product with 3P Business, product and tech partners. Then Amazon Business - DEX metrics, the AWIPL network and its escalations. Analytics runs through all of it: you build the data and bring decision-grade insight to weekly and monthly reviews. You partner across 3P Business, Finance, Tech/Product and the last-mile, middle-mile and sort-centre teams, serving customers, sellers and enterprise buyers alike.

Basic qualifications

- 7+ years of team management experience
- 7+ years of program or project management experience

Preferred qualifications

- Experience implementing repeatable processes and driving automation or standardization
- MBA
- 8+ years of team management experience
- Experience in logistics, or experience in e-commerce, retail or advertising
- Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
- Experience working in a fast-paced and ambiguous environment, or experience working in large teams or at a national/multinational organization
- Exposure to B2B / enterprise fulfilment and delivery-experience metrics.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Mgr - EF, AB, Analytics, IN External Fulfilment, Amazon Business, 3P Carriers and NOW Procurement at Amazon rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Mgr - EF, AB, Analytics, IN External Fulfilment, Amazon Business, 3P Carriers and NOW Procurement is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 21, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon