AmazonPosted 1d ago

Sr. PM, HR Business Operations, Global Specialty Recruiting

Sr. PM, HR Business Operations, Global Specialty Recruiting at Amazon scores 45 out of 100 on AI centrality, which makes it a Level 2 role on this board.

US, WA, Seattleseniorfull-time$126k-$170k

AI in this role

Manage HR business operations and recruitment programs using data analysis and generative AI tools for improved efficiency.

microsoft-officegenai-tools

program-managementdata-analysischange-managementbusiness-operationscommunications

Are you energized by turning data into compelling narratives that drive decisions? Amazon's Global Specialty Recruiting (GSR) organization is looking for a Senior Program Manager to own HR business operations for Principal Engineering (PE) Recruiting. In this role, you will sit at the intersection of recruiting functions and day-to-day operations, driving long-term strategic planning, operating rhythm, business reviews, and goal alignment to prioritize resources across the team. You will implement processes and strategies with clear communication, align business objectives with key performance indicators, and manage change to keep the organization running smoothly — all while working closely with HR leadership, finance, and talent acquisition partners.

You will drive the business cadence, including business reviews, report-outs, and long-term strategic planning, and communicate priorities to the global team. You will help GSR and PE Recruiting become more operational by implementing continuous improvement best practices, using data analysis, insight generation, and generative artificial intelligence (GenAI) tools to move quickly and tell clear stories. You will manage multiple complex programs, influence cross-functional partner teams, and design solutions that make the organization more efficient. If you are a collaborative, analytical self-starter who thrives in ambiguity and can influence without authority, this role offers meaningful impact and regular visibility with senior leaders at Amazon.

Key job responsibilities
- Improve and simplify standardized mechanisms for PE Recruiting business operations and internal communications, including organizational emails, newsletters, and leadership presentations.
- Lead the annual process for resource and strategic planning, and support the development and reporting of departmental goals and initiatives.
- Design and implement change management strategies with clear communication plans, guiding stakeholders through organizational transitions and process improvements.
- Build and maintain a metrics framework to measure the impact of business operations deliverables, communications, and strategy programs.
- Develop strategic messaging and produce communication content for internal channels, translating data into actionable insights and narratives using Microsoft Office and GenAI tools.

A day in the life
You might start your morning reviewing operational metrics and preparing a data-driven narrative for an upcoming business review with senior leaders. After that, you could spend time partnering with recruiting and finance stakeholders to align on quarterly goals, then shift to refining a change management communication plan for a team initiative. Between meetings, you will use GenAI tools to accelerate analysis and draft internal communications. Your work balances independent deep-dive analysis with collaborative sessions that keep the broader team aligned and moving forward.

Basic qualifications

- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field
- Experience in making data driven business decisions
- Experience communicating complex concepts clearly and persuasively to different audiences
- 5+ years of HR, talent acquisition, management consulting, or project/program management experience

Preferred qualifications

- Experience setting business operating rhythms

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 125,800.00 - 170,200.00 USD annually

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Skills and AI tools this role asks for

Program ManagementData AnalysisChange ManagementBusiness OperationsCommunicationsMicrosoft OfficeGenai Tools

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?
Tell me about a project where business operations was part of your work. What did you do?
Tell me about a project where communications was part of your work. What did you do?

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List these exact terms on your resume: Program Management, Data Analysis, Change Management, Business Operations, and Communications. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.

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