Sr. Program Manager, Industrial L&E, WWGS BizOps
Amazon is hiring a Sr. Program Manager, Industrial L&E, WWGS BizOps in Seattle, United States. It pays $116k-$160k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions program management, supply chain and cross functional leadership among its tools and skills.
- Level classes it as a senior role.
- Amazon has 21,000+ other open roles on Level.
- Posted within the past two weeks.
AI in this role
Lead complex industrial real estate launches and retrofits for Amazon's grocery distribution network as a senior program manager.
We're seeking an experienced Sr. Program Manager to lead cross-functional initiatives, change management, and operational excellence across our growing grocery industrial footprint. In this role, you'll exhibit a strong ownership mindset: scoping projects, developing standardized processes, coordinating execution, and communicating effectively with diverse stakeholders. You'll influence teams spanning Operations, Start-Up, Construction, Real Estate, Design, Engineering, Safety, Maintenance, Loss Prevention, IT, and Food Safety to deliver new distribution center launches, plus complex ASRS and physical retrofits that enable Amazon's grocery supply chain strategy.
Key job responsibilities
- Manage complex, cross-functional programs for new and existing grocery distribution center launches, plus ASRS and operational retrofits, delivering ambitious goals across Operations, Construction, Real Estate, and Design teams.
- Lead end-to-end project execution for industrial facilities ranging from 60k to 1M square feet with sophisticated mechanical, electrical, and automation systems, ensuring seamless transitions from construction to operations.
- Develop and standardize scalable processes and mechanisms that become the blueprint for network-wide expansion, eliminating ambiguity and reducing churn across the organization.
- Orchestrate operational readiness activities, coordinating across Senior Operations Managers, Construction Managers, Reliability & Maintenance Engineering, and Workplace Health & Safety to ensure successful project launches.
- Own program communication and stakeholder management, presenting project status, metrics, and recommendations to leadership teams while accelerating progress through crisp decision-making and proactive issue escalation.
- Influence internal and external stakeholders without formal authority, driving adoption of new processes and change management initiatives across diverse teams.
- Manage multiple concurrent priorities simultaneously, demonstrating exceptional organizational skills and ability to context-switch between tactical execution and strategic planning.
- Regional travel up to 25% to support on-site launches, retrofits, and stakeholder engagement.
A day in the life
As a Sr. Program Manager on the Industrial Launch & Execution team, your days are dynamic and impactful. You'll review construction progress on distribution centers, lead cross-functional meetings with Operations, RME, and WHS teams to finalize operational readiness plans for project turnover, and solve high-impact problems like removing launch blockers or standardizing processes for network-wide replication. You'll coordinate with Senior Operations Managers, Construction Managers, Reliability & Maintenance Engineering, and Workplace Health & Safety teams, analyzing data, creating executive presentations, and occasionally traveling to sites to understand challenges firsthand and build relationships with operations teams.
About the team
The Industrial Launch & Execution team is part of Worldwide Retail Growth and Development is responsible for launching and maintaining Amazon's grocery supply chain facilities to support Whole Foods Market, Amazon Grocery Stores, and Amazon Grocery Logistics.
Our mission is to build a best-in-class launch function that enables grocery supply chain growth at scale. We eliminate ambiguity by standardizing processes and creating mechanisms that allow our construction, design, and operations partners to work efficiently. Our culture thrives on ownership, innovation, and collaboration, turning first-of-kind challenges into repeatable, scalable solutions while maintaining high standards and speed.
Basic qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 115,600.00 - 160,000.00 USD annually
USA, TX, AUSTIN - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
How we rate this
Sr. Program Manager, Industrial L&E, WWGS BizOps at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where supply chain was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
- Tell me about a project where change management was part of your work. What did you do?
- Tell me about a project where process standardization was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Supply Chain, Cross Functional Leadership, Change Management, and Process Standardization. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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