Level

Amazon

Sr. Program Manager, Last Mile Rentals

Amazon is hiring a Sr. Program Manager, Last Mile Rentals in Bellevue, United States. It pays $104k-$155k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions program management, vendor management and capacity planning among its tools and skills.
  • Level classes it as a senior role.
  • Amazon has 21,000+ other open roles on Level.
  • Posted within the past two weeks.

AI in this role

Manage end-to-end last mile delivery fleet rental programs, vendor relationships, and operational strategies.

program-managementvendor-managementcapacity-planningdata-analysis
Amazon's Last Mile Rental (LMR) team is redefining how we power last-mile delivery by ensuring the right vehicles are in the right hands at the right time — at scale. As an Sr. Program Manager on the LMR team, you will sit at the intersection of fleet operations, vendor management, and cross-functional strategy, owning programs that directly impact Amazon's ability to deliver for customers every day. If you thrive in fast-paced, ambiguous environments and love turning complex operational challenges into scalable solutions, this role is for you. We own end-to-end program management for LMR operations, from vendor performance to capacity planning and deployment. LMR drives execution across the LMR network through partnering with a diverse set of stakeholders to including: Amazon Global Fleet & Products teams managing Maintenance, Vehicle Allocation, and Technology work streams. As well as external strategic partner relationships such as Fleet Management Companies (FMC), Fleet Providers, and Service Vendors. We operate as a strategic orchestrators, balancing tactical urgency with long-term planning to keep Amazon's delivery fleet running at peak efficiency. Our work exists in high-visibility, high-impact environment where your decisions directly influence delivery capacity for millions of customers and every cost penny saved translates to millions captured in downstream impact.

Key job responsibilities
* Vendor Management: Oversee day-to-day relationships, performance of LMR vendors, external partners; holding vendors accountable to SLAs and drive continuous improvement.
* Capacity Planning & Deployment: Support strategic planning for LMR fleet capacity, vehicle deployment, and resource allocation across the network.
* Cross-Functional Coordination: Serve as the connective tissue across a constellation of Amazon Global Fleet & Products teams such as: Fleet Planning, In life Services, Re-deployment, Procurement, Deployment; as well as external FMC teams — ensuring alignment, surfacing risks, and driving resolution.
* Program Execution: Lead implementation of projects impacting broader LMR operations, from requirements gathering through execution and post-launch review.
* Data Analysis & Reporting: Analyze LMR performance metrics including utilization rates, vendor performance, and fleet health; generate Weekly Business Review (WBR) narratives with structured Highlights, Lowlights, and Actions.
* Stakeholder Communication: Draft and deliver concise, data-driven updates to Amazon senior leadership and cross-functional partners; maintain visibility on open items and ensure nothing falls through the cracks.
* Process Improvement: Identify and close coordination gaps; build scalable processes and documentation (SOPs, Process Review documents, Business Review documents, Annual/3Y Plan documents, and budget planning) to improve operational efficiency.

Basic qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred qualifications

- 4+ years of driving process improvements experience
- 4+ years of working with external suppliers experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TX, Austin - 115,600.00 - 160,000.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

How we rate this

Sr. Program Manager, Last Mile Rentals at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementVendor ManagementCapacity PlanningData Analysis

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where vendor management was part of your work. What did you do?
  3. Tell me about a project where capacity planning was part of your work. What did you do?
  4. Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Vendor Management, Capacity Planning, and Data Analysis. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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