Sr. Technical Program Manager, Alexa For Shopping

Amazon is hiring a Sr. Technical Program Manager, Alexa For Shopping in London, United Kingdom. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
Tools and skills the posting cites include program management, llm and conversational search.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Deliver LLM-based conversational search infrastructure and customer experiences for Alexa For Shopping as a Senior Technical Program Manager.

program-managementllmconversational-searchstakeholder-managementtechnical-leadership

Amazon Conversational Search is the exciting new LLM-based feature in the Amazon App / Desktop to allow customers to engage with Amazon in natural language conversations. We are looking for a Senior Technical Program Manager to deliver mission critical programs to build the leading edge infrastructure behind this experience as well as build new delightful customer experiences in this space.

A day in the life
Key responsibilities for the role will include:
* Running high visibility programs across multiple teams in Alexa For Shopping org.
* Managing stakeholders across these teams as well as senior leadership of Search and adjacent orgs.
* Mentoring and growing other technical leaders to help them scale and lead mission critical initiatives.
* Using data and key metrics, to drive improvements that enhance our operational effectiveness.

About the team
We are a part of Alexa For Shopping Agentic Experiences focused on building a LLM-based conversational shopping experience. Our goal is to allow customers to intuitively engage with Amazon in natural language to get the most convenient shopping experience.

Basic qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Technical Program Manager, Alexa For Shopping at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Technical Program Manager, Alexa For Shopping is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in GB, London.
The job was posted on July 16, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementLLMConversational SearchStakeholder ManagementTechnical Leadership

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where llm was part of your work. What did you do?
Tell me about a project where conversational search was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where technical leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, LLM, Conversational Search, Stakeholder Management, and Technical Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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