Sr. Technical Program Manager
Amazon is hiring a Sr. Technical Program Manager in Bengaluru, India. Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this role Uses AI ●●○○: an ordinary role that requires AI tools.
- The posting mentions program management, technical program management and cross functional leadership among its tools and skills.
- Level classes it as a senior role.
- Amazon has 20,000+ other open roles on Level.
AI in this role
Lead complex technical programs for marketplace financial systems while driving the adoption of GenAI technologies for team efficiency.
The Seller Fees Tech organization forms the foundation of Amazon's marketplace financial ecosystem, responsible for calculating, processing, and managing the complex fee structures that enable sellers to do business across Amazon's global marketplaces. Supporting over 2MM+ active sellers, our systems handle billions of transactions annually, ensuring accurate and transparent fee calculations, incentive distributions, and financial adjustments for selling partners worldwide. Our work is fundamental to overall seller economics - we enable sellers to build sustainable businesses through transparent fee structures, provide financial clarity that informs their pricing strategies and inventory decisions, and create incentive mechanisms that reward seller behaviors aligned with customer-centric goals.
As a TPM III on our Expansions team, you'll spearhead end-to-end execution of complex technical initiatives that require coordinating across multiple engineering teams, business units, and stakeholders. In addition, you'll lead the adoption of GenAI technologies to improve team efficiency and delivery capabilities, ensuring our technical solutions scale effectively across Amazon's growing global marketplace portfolio.
This role offers a unique opportunity to make a significant impact on both Amazon's marketplace growth strategy and the success of millions of entrepreneurs worldwide. Your ability to navigate technical complexity, manage stakeholder expectations, and deliver results in a fast-paced environment will be crucial to our success.
Key job responsibilities
Key Responsibilities
A. Program Leadership & Execution
Lead complex cross-team programs
Develop comprehensive program plans with clear milestones, dependencies, critical paths, and resource requirements
Proactively identify and mitigate risks that could impact program delivery or quality
Drive execution through effective stakeholder management, clear communication, and disciplined issue resolution
Define and track program success metrics, ensuring alignment with business objectives and technical requirements
Facilitate decision-making processes to resolve blockers and maintain program momentum
B. Technical Leadership
Partner with engineering leaders to align on technical approaches that balance scalability, performance, and time-to-market
Lead the adoption of GenAI technologies to improve development efficiency and code quality across engineering teams
Ensure architectural decisions consider cross-marketplace compatibility and global scalability
Facilitate technical design reviews and architecture discussions to drive consensus on implementation approaches
Identify and address technical dependencies across systems and teams
Collaborate with product and engineering teams to define technical requirements that meet business needs
C. Stakeholder Management
Build strong relationships with engineering, product, operations, and business teams across the Seller Fees Tech organization
Communicate program status, risks, and achievements effectively to senior leadership and key stakeholders
Manage expectations and negotiate trade-offs when facing competing priorities or resource constraints
Create visibility into program progress through clear metrics, dashboards, and regular updates
Facilitate cross-functional collaboration to ensure alignment on program objectives and approaches
Basic qualifications
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred qualifications
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- Experience with Gen-AI technologies and tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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How we rate this
Sr. Technical Program Manager at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where technical program management was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
- Tell me about a project where genai was part of your work. What did you do?
- This role expects you to use AI tools as part of the job. Which ones have you used, and for what?
Adapt your resume
- List these exact terms on your resume: Program Management, Technical Program Management, Cross Functional Leadership, and GenAI. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
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