Supervisor - Life Cycle (Returns)

About the role

As a Supervisor within our Manufacturing team, you will lead a group of 15–20 employees, ensuring daily operations are carried out safely, efficiently, and in line with quality standards, KPIs, and customer expectations. You will play a key role in coordinating production activities, supporting operational performance, and ensuring work is completed accurately and on time.

This is a hands-on leadership role where people development and operational excellence go hand in hand. In addition to leading and supporting your team, you will develop deep knowledge of the production processes and act as a subject matter expert within the operation. Your ability to coach, communicate, solve problems, and drive continuous improvement will directly contribute to team success, customer satisfaction, and business performance.

How you will contribute

• Lead, motivate, and support a team of 15–20 employees to achieve daily production and operational objectives.
• Coordinate production activities to ensure work is completed safely, efficiently, and in accordance with quality and performance standards.
• Monitor KPIs, productivity, quality, and service levels, taking action to address challenges and improve results.
• Provide coaching, feedback, and development support to help team members grow and succeed.
• Act as a subject matter expert for manufacturing processes, providing guidance and hands-on support when operational issues arise.
• Foster a culture of accountability, collaboration, inclusion, and continuous improvement.
• Identify opportunities to improve efficiency, productivity, and process performance and support the implementation of improvements.
• Ensure compliance with safety procedures, operational standards, and company policies.
• Communicate clearly with employees, peers, and management to ensure alignment on priorities and objectives.
• Support workforce planning, training, and operational continuity within the department.

What you will bring

• Experience leading or coordinating people within a manufacturing, production, warehouse, or operational environment.
• Strong communication and interpersonal skills, with the ability to engage, coach, and support a diverse workforce.
• Ability to balance people leadership with operational execution and performance management.
  Experience working with operational targets, KPIs, quality standards, and continuous improvement initiatives.
• A proactive mindset, willingness to learn, and commitment to creating a positive and high-performing team environment.

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
 

About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
 

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone

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