Support Associate

Wolt is hiring a Support Associate in Oslo, Norway. Level rates it ; you can apply on Wolt.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include ChatGPT.
Level classifies it as a junior role.
Level lists 193 other open roles at Wolt.

AI in this role

chatgpt

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!

We are looking for part-time (10h/week) Support Associates to join our support team in Oslo. 🤩

What you’ll be doing

Supporting our customers, courier partners and venues via live chat, email and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in flexible shifts across weekday evenings and weekends - our support is open seven days a week
You can work from our office at Kongens gate 4, 0153 Oslo - we don't provide possibilities to work remotely
You are fluent in Norwegian language and you have professional working proficiency in English

What you’ll get by joining us

Wolt credits cashback benefit
Visma Advantage Benefits Program
Employee assistance program
Wolt-wide training programs
Fruits and drinks at the office

We will be reviewing applications on an on-going basis, so send through your application in English along with your CV as soon as possible! 💙

❗️Please note that using ChatGPT or another AI tool in your application questions is not permitted. We want to see your own personal touch and tone of voice in your responses❗️

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

How we rate this

Support Associate at Wolt rates 31 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.