Level

ING

Tax Compliance Specialist V (Senior Tax Expert) – Client Tax Services (CTS)

AI in this role

Tax Compliance Specialist V (Senior Tax Expert) – Client Tax Services (CTS)

Help Drive the Future of Global Client Tax Compliance

Tax compliance is becoming increasingly complex, and organizations need experts who can navigate change with confidence while helping others do the same. At ING, we're looking for a Tax Compliance Specialist V (Senior Tax Expert) to provide authoritative expertise on FATCA, CRS, U.S. withholding tax, and global client tax compliance.

If you enjoy solving complex regulatory challenges, influencing key decisions, and helping shape scalable solutions across international banking operations, this is an opportunity to make a meaningful impact while working alongside experts across the globe.

Role Summary

As a Tax Compliance Specialist V (Senior Tax Expert), you will serve as a recognized authority in global client tax compliance. You will independently assess complex and ambiguous matters, provide strategic advice to management and senior stakeholders, and translate regulatory requirements into scalable controls, processes, and technology-enabled solutions.

Beyond resolving complex tax matters, you will help strengthen compliance frameworks, improve operational resilience, influence transformation initiatives, and guide specialists across the organization. Your expertise will help ensure consistent and compliant delivery of client tax services while supporting better customer and business outcomes.

About the Team

Client Tax Services (CTS) is a highly specialized function responsible for supporting ING's global client tax obligations, including tax form validation, FATCA and CRS classification, tax documentation, and reporting support. The team partners with Wholesale Banking, Retail Banking, KYC, Compliance, and other stakeholders to maintain high standards of regulatory compliance, operational excellence, and client service.

You'll join a team of experienced tax professionals, operations specialists, and change experts working together to improve processes, strengthen controls, and prepare for the future of tax operations.

Required Skills

We're looking for professionals who can combine advanced technical expertise with strong advisory and stakeholder management capabilities.

You may be a strong fit if you have:

  • Master's degree or equivalent qualification in Taxation, Finance, Accountancy, Economics, Banking, Business, Law, or a related discipline.
  • Extensive experience in tax compliance or a related field, typically exceeding 8 to 10 years.
  • Advanced expertise in U.S. Withholding Tax, FATCA, CRS, tax documentation, classification, withholding, and reporting requirements.
  • Proven ability to interpret regulations, manage compliance risk, and advise senior stakeholders on complex tax matters.
  • Strong analytical skills with experience in data analysis, controls, reporting, and tax or financial systems.
  • Experience influencing stakeholders across business, operations, compliance, risk, tax, and technology functions.
  • Ability to coach others, lead knowledge-sharing initiatives, and promote consistent application of tax standards.
  • Interest in automation, AI-assisted tools, digital workflows, and transformation initiatives that improve compliance and operational effectiveness.

What We Offer

At ING, you'll have the opportunity to:

  • Act as a senior adviser on complex international tax compliance matters.
  • Influence strategic decisions affecting tax operations, controls, and regulatory compliance.
  • Collaborate with experienced professionals across local and global teams.
  • Contribute to process modernization, automation, and innovation initiatives.
  • Help build organizational capability through coaching, knowledge-sharing, and technical leadership.
  • Work in an environment that values expertise, curiosity, collaboration, and continuous improvement.

Don't meet 100% of the qualifications? Don't let that hold you back. Studies show men apply if they meet 60% of the requirements. You're just as capable. Apply today!

How to Apply

Click the apply button on our career site and submit your application through Workday.

We look forward to learning how your expertise can help strengthen ING's global tax compliance capabilities.

Job Application Safety Reminder ⚠️

We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

  • Apply only via official ING platforms. ING uses Workday as its internal recruitment system. Applications should only be submitted through our official career site.
  • Check the sender's email carefully. Legitimate communication will always come from @ing.com and/or @myworkday.com.
  • No payments or banking details will ever be requested. If someone asks for this information, it's a scam.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

How we score this

Tax Compliance Specialist V (Senior Tax Expert) – Client Tax Services (CTS) at ING scores 35 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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