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Amazon

Team Lead

Amazon is hiring a Team Lead in Pune, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Excel, Microsoft Office and logistics.
  • Level classifies it as a lead role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Lead shift operations and delivery center performance management to ensure efficient transportation workflows.

ExcelMicrosoft Office
logisticsoperations-managementteam-leadershipprocess-improvementperformance-management
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title:Team Lead
Location: Pune


Essential Functions

Working with the Center manager to ensure smooth function of the Amazon transportation operations in Pune

-Executing the delivery process from delivery station to customer address


Ensure enough bandwidth in delivery team to ensure peak time delivery management

Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills


Strong execution skills, Action oriented, go getter

Resourceful to identify the way to get things done using limited resources.

Ability to navigate ambiguity and drive clarity for the team in evolving situations.

Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

Key job responsibilities
Typical responsibilities will include:
· Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
· Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
· Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
· Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
· Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Basic qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

Preferred qualifications

- Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Team Lead at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsOperations ManagementTeam LeadershipProcess ImprovementPerformance ManagementExcelMicrosoft Office

Questions you could be asked

  1. Tell me about a project where logistics was part of your work. What did you do?
  2. Tell me about a project where operations management was part of your work. What did you do?
  3. Tell me about a project where team leadership was part of your work. What did you do?
  4. Tell me about a project where process improvement was part of your work. What did you do?
  5. Tell me about a project where performance management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Logistics, Operations Management, Team Leadership, Process Improvement, and Performance Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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