Team Leader – SAL Service – Jumeirah Saadiyat Island

About Jumeirah 

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Saadiyat Island:

Nestled within Abu Dhabi’s pristine coastline, Jumeirah Saadiyat Island is one of Jumeirah’s flagship eco-conscious properties and the first in the Middle East to earn the Ocean Champion Badge from The Oceanic Standard. The resort offers direct beachfront access, a range of ocean-inspired accommodation including private villas, seven dining venues, and a dedicated wellness centre and spa, with innovative treatments and therapies. 

About the Job:

An exciting opportunity has arisen for a F&B Service Team Leader to join SAL Service in Jumeirah Saadiyat Island. 

The main duties and responsibilities of this role include:

• Oversee daily operations of the restaurant or outlet, motivating the service team to deliver exceptional dining experiences and achieve departmental goals.
• Brief service staff before each shift on daily priorities, menu updates, and guest expectations, ensuring smooth and coordinated service delivery.
• Lead by example with professionalism, integrity, and attention to detail, setting the tone for high service standards across all guest interactions.
• Address guest needs and special requests promptly and effectively, ensuring a personalized and satisfying dining experience.
• Monitor stock levels of service items, oversee inventory control, and ensure timely coordination with suppliers for F&B needs.
• Prepare and maintain service records, shift reports, and guest feedback logs to support operational decisions and service enhancements.

About You:

The ideal candidate for this position will have the following experience and qualifications: 

• One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language.
• Strong knowledge of Microsoft Office products, Micros and Seven rooms.
• Experience working in a multi-cultural environment; confident in successfully handling complaints of various severity

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)