Tech Training Specialist, DCEO, AWS Infra Operations

Amazon is hiring a Tech Training Specialist, DCEO, AWS Infra Operations in Melbourne, Australia. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include BMS, technical training and electrical systems.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Deliver technical training on critical data center infrastructure systems for AWS Infrastructure Operations.

bms

technical-trainingelectrical-systemshvacupsgeneratorsinstruction

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Tech Training Specialist (DCEO), you will be responsible for delivering technical training programs focused on critical infrastructure systems — electrical, mechanical, UPS, HVAC, generators, and fire suppression — for Data Center External Operations teams. You will manage and conduct initial technical training programs for new hires, ensuring they are properly equipped with the knowledge and skills needed to operate and maintain AWS's mission-critical facility infrastructure.

Key job responsibilities
Training Program Management Design and deliver instructor-led training on critical infrastructure systems including electrical distribution, mechanical systems, UPS, HVAC, generators, and fire suppression. Manage Initial Training program logistics—scheduling, classroom coordination, and lab utilization. Conduct hands-on training on switchgear, generators, cooling systems, and BMS. Maintain instructor certifications and perform certification observations. Monitor trainee progress, address behavioral/policy issues, and maintain accurate training records.

Learning Lab Management Serve as Subject Matter Expert for all critical infrastructure lab equipment and training facilities. Maintain and optimize training spaces including electrical panels, UPS units, HVAC trainers, and generator simulators. Develop SOPs for lab equipment covering electrical, mechanical, and fire suppression systems. Create practical scenarios simulating real-world infrastructure situations and emergencies. Support setup and commissioning of new training labs across regions, and prepare equipment for upcoming sessions.

Program Development & Improvement Collaborate with SMEs to develop and refine training materials. Identify improvements to content and delivery methods. Create supporting documentation for electrical/mechanical systems and emergency procedures. Stay current with latest critical infrastructure technologies and operational practices. Gather and act on feedback from trainees, managers, and instructors to continuously enhance program quality.

Basic qualifications

- 1+ years of Microsoft Office products and applications experience
- 3+ years of acting in a team lead capacity, supporting, training, and mentoring less experienced maintenance technicians experience
- 3+ years of conducting predictive and preventative maintenance procedures experience
- 3+ years of demonstrating safety standards experience
- 3+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience
- High school diploma, or equivalent
- Experience as a trainer and ability to manage a classroom of learners
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred qualifications

- Experience with technical writing, or experience with multimedia content creation
- Experience with project management
- Experience developing or delivering training programs across multiple sites or regions

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Tech Training Specialist, DCEO, AWS Infra Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Tech Training Specialist, DCEO, AWS Infra Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in AU, VIC, Melbourne.
The job was posted on August 17, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical TrainingElectrical SystemsHvacUpsGeneratorsInstructionBMS

Questions you could be asked

Tell me about a project where technical training was part of your work. What did you do?
Tell me about a project where electrical systems was part of your work. What did you do?
Tell me about a project where hvac was part of your work. What did you do?
Tell me about a project where ups was part of your work. What did you do?
Tell me about a project where generators was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Technical Training, Electrical Systems, Hvac, Ups, and Generators. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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