Technical Account Manager, Success Advisory - San Francisco

Pigment is hiring a Technical Account Manager, Success Advisory - San Francisco (United States). It pays $170k-$190k a year and Level rates it ; you can apply on Pigment.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Claude, Anthropic and Claude Code among its tools and skills.
Pigment has 128 other open roles on Level.

AI in this role

claudeanthropicclaude-code

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Uber, Anthropic, Snowflake or Siemens, use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 700+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

Additional Responsibilities:

Act as trusted advisor to our most strategic clients on technical topics, from performance best practices to Pigment's multidimensionality concepts
Partner with Customer Success to build strategies aligned to each client's roadmap and challenges
Run workspace audits — and help industrialize them with AI-assisted tooling so we deliver deeper insight, faster
Build and enrich our Success Plan offering, including repeatable, AI-augmented delivery modules that raise the bar on quality
Collaborate with Product & R&D to surface opportunities for platform enhancement

Minimum Qualifications:

Bachelor's Degree or equivalent practical experience
6 years in a technical, client-facing role such as Solution Architecture, consulting, or analytics advisory
Ease and credibility with clients, from platform admins to C-suite
A builder's curiosity about AI — you've used AI tools to work smarter and want to push how far that goes in an advisory context
Track record leading several parallel projects across internal and external stakeholders

Preferred Qualifications:

EPM modeling experience (or a strong appetite to go deep on it fast)
Familiarity with finance processes or adjacent use cases (supply chain, SPM, Workforce)
Comfort with data analysis, data flows and connections (SQL, APIs)
Experience with AI tools/vibe coding, Claude code, MCP, solution design, data architecture

What We Offer:

Competitive compensation package: ($170,000 - $190,000)
Stock options to ensure you have a stake in Pigment's growth
Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
Trust and flexible working hours
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and soon San Francisco
High-end equipment (based on stock/availability) to do your work in the best conditions
Employer-sponsored 401(k), enabling you to prepare for retirement

How We Work:

Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

How we rate this

Technical Account Manager, Success Advisory - San Francisco at Pigment rates 30 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Technical Account Manager, Success Advisory - San Francisco is an open job at Pigment.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $170k-$190k a year.
The role is based in San Francisco.
The job was posted on July 14, 2026.
Applications are handled by Pigment. Apply on Pigment

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

ClaudeAnthropicClaude Code

Questions you could be asked

What's a project where you used Claude hands-on?
Walk me through how you've used Anthropic in your day-to-day work.
What are the limits of Claude Code that you've run into, and how did you work around them?

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List these exact terms on your resume: Claude, Anthropic, and Claude Code. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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