Technical Business Analyst - Digital Banking

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research-led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

We're looking for a Technical Business Analyst who will play a crucial role in connecting our product, business, and technical teams to enhance Avaloq's digital banking solutions. In this role, you’ll help maintain and improve our Web Banking and Mobile Banking offerings while collaborating with various teams to support client onboarding and implementation. This position not only allows you to gain valuable experience with the Avaloq Core Platform but also empowers you to contribute to standards that impact multiple projects globally.

Key tasks

• Analyze existing systems and processes to pinpoint areas that need improvement. Document and prioritize business requirements clearly to ensure effective communication. Collaborate with technical teams to translate these requirements into functional specifications.
• Address stakeholder concerns and questions promptly to ensure clear communication and support. Capture and relay stakeholder requirements effectively to drive project success and align with business goals.
• Develop detailed user stories and use cases to support system enhancements. Ensure all documentation aligns with internal standards and best practices. Regularly review and update existing documentation to reflect any changes in processes or systems.
• Collaborate with QA teams to develop effective testing strategies that validate system enhancements. Identify issues and defects in solutions, providing detailed feedback for resolution. Ensure compliance with industry standards by validating solutions against regulations and best practices.

• Bachelor's degree in Business Administration, Information Technology, or a related field
• 3+ years with business analysis in digital banking or financial services
• 2+ years with Avaloq Core Platform or similar banking technology
• Experience with documenting business requirements and functional specifications
• Familiarity with developing user stories and use cases
• Familiarity with digital banking platforms and solutions
• Proficiency in tools for project management and documentation
• Contributed to the design and launch of new digital banking features
• Facilitated cross-team collaboration that led to successful project outcomes
• Developed comprehensive documentation that enhanced stakeholder understanding

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.