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ABB

Technical Trainer

ABB is hiring a Technical Trainer. Level rates it ; you can apply on ABB.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • Some of the work can be done remotely, according to the posting.
  • The posting mentions AutoCAD, E Learning and technical training among its tools and skills.
  • ABB has 2,000+ other open roles on Level.
  • Posted within the past two weeks.

AI in this role

Technical trainer responsible for developing course materials and delivering technical training for industrial automation customers.

autocade-learning
technical-trainingcustomer-serviceengineeringmotion-control

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service & Training Manager

__

In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site. Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.

The work model for the role is: Hybrid {#LI-Hybrid}

This role is contributing to the B&R Industrial Automation division in the US.

You will be mainly accountable for:

  • Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.
  • Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
  • Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
  • Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses.


Our team dynamics
You will join a dynamic and high performing team, where you will be able to thrive.



Qualifications for the role

  • Bachelor’s Degree or equivalent in Engineering, Computer Science, or related field.
  • Interest and/or exposure in the following areas are preferred: motion control systems, programming languages (ladder diagram, structured text), mechanical and electrical systems and relevant areas.
  • Excellent written and verbal communication skills; Customer -facing presentation skills; Customer Experience Success; Problem-solving and critical thinking skills.
  • Must maintain a valid driver’s license and passport with no barriers to Domestic and international travel; up to 20% in North America; occasional international travel.


What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger


ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Paid Parental Leave
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.


Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Technical Trainer at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical TrainingCustomer ServiceEngineeringMotion ControlAutoCADE Learning

Questions you could be asked

  1. Tell me about a project where technical training was part of your work. What did you do?
  2. Tell me about a project where customer service was part of your work. What did you do?
  3. Tell me about a project where engineering was part of your work. What did you do?
  4. Tell me about a project where motion control was part of your work. What did you do?
  5. Walk me through how you've used AutoCAD in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Technical Training, Customer Service, Engineering, Motion Control, and AutoCAD. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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