Technology Analyst - SAP Enablenow & WalkMe

Job Description:

Description:

We are seeking an experienced Digital Adoption Platform (DAP) Consultant specializing in SAP Enable Now and WalkMe. In this role, you will lead the strategic assessment, content redesign, and technical execution of migrating digital adoption assets from SAP Enable Now to WalkMe across enterprise platforms (e.g., SAP S/4HANA, SuccessFactors, Ariba, Salesforce).

The ideal candidate possesses deep hands-on expertise in authoring and administering both platforms, understands migration patterns (content mapping, variable replacement, automated guidance), and has proven experience orchestrating end-to-end platform cutovers.

Key Responsibilities:

• Experience of migration lifecycle from SAP Enable Now to WalkMe, including content auditing, dependency mapping, asset rationalization, gap analysis, and phased cutover planning.
• Re-architect and build interactive walkthroughs, Smart Walk-Thrus, ShoutOuts, Launchers, SmartTips, and Validation Rules in WalkMe Editor to replace legacy SAP Enable Now Producer/Manager content (desktop guides, web simulations, in-app help).
• Configure and deploy the WalkMe snippet/extensions across enterprise applications; configure SSO, user segmentation, custom attributes, and multi-language environments.
• Map legacy SAP Enable Now tracking parameters and context recognition rules to WalkMe element identifiers (jQuery/CSS selectors, custom attributes) to maintain stable targeting across application updates.
• Validate migrated content using WalkMe Insights; define conversion funnels, track adoption KPIs, perform cross-browser/cross-platform testing, and decommission retired Enable Now modules.
• Partner with business process owners, functional SAP consultants, and L&D teams to streamline content lifecycle management and conduct knowledge transfer sessions for internal DAP authors.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• 4-7 years of digital adoption, learning technology, or enterprise software enablement experience, with at least 2+ years of direct, hands-on WalkMe.
• Demonstrated experience migrating training/in-app adoption content from SAP Enable Now (Producer/Manager) to WalkMe.
• High proficiency in WalkMe Editor, WalkMe Insights, Rule Engine, ActionBots, Onboarding Tasks, and custom segmentation.
• Thorough understanding of SAP Enable Now architecture, desktop assistant/web assistant, simulation creation, context keys, and content publishing workflows.
• Hands-on experience configuring guidance for core SAP solutions (S/4HANA, Signavio, Ariba, Concur) or equivalent tier-1 SaaS platforms.
• Good understanding of Agile methodologies and working in Agile teams.
• Strong analytical and problem-solving skills with a focus on customer satisfaction.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.

Preferred Skills:

• WalkMe Certified Builder / Digital Adoption Solution Specialist (DASS) or SAP Certified Application Associate – SAP Enable Now would be a plus.
• Strong agile project delivery skills.

Success Metrics

Success will be measured in a variety of areas, including

• Consistently ensure the on-time delivery and quality (first-time-right) of the projects

• Bring innovative cost effective solutions
• Achieve the customer satisfaction

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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