Territory Business Executive (TBE), CRM

Novartis is hiring a Territory Business Executive (TBE), CRM. Level rates it ; you can apply on Novartis.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include pharmaceutical sales, account management and territory management.
Level classifies it as a mid-level role.
Level lists 864 other open roles at Novartis.

AI in this role

Manage territory sales and healthcare provider relationships to drive pharmaceutical product adoption and market growth.

pharmaceutical-salesaccount-managementterritory-managementvalue-based-selling

Job Description Summary

As a Territory Business Executive (TBE), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources, all with the goal of improving patient outcomes.

Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.

Job Description

Key Responsibilities:

Drive territory business plans to exceed sales and growth objectives.
Build and strengthen customer relationships to deliver impactful solutions.
Lead multi-channel engagement to maximize coverage and influence.
Ensure accurate reporting and resolve issues promptly.
Collaborate with cross-functional teams to optimize resources and forecasts.
Champion compliance and uphold Novartis’ ethical standards.
Monitor market trends and competitor activities to inform strategy.
Provide insights to enhance promotional effectiveness and territory performance.

Essential Requirements:

Science educational background is must, B.Sc., B. Pharma
Management degree preferred
Minimum 2+ years in pharmaceutical sales, preferably with a cardiology or other specialty sales background.

Strong scientific acumen with the ability to translate clinical and product knowledge into value-based selling, effectively communicating differentiated patient and therapeutic benefits to healthcare professionals.

Proven ability to drive prescription generation and achieve sales targets

Additional requirement for Institutional TBE/Sr. TBE/ ASM – Understanding/Knowledge of CGHS, ARMY, Railways, ESIC and State Government accounts

Strong knowledge of disease management and treatment protocols
Ability to engage with healthcare professionals from the territory effectively
Preferred experience with specialty as well as mass market product
Excellent communication, negotiation and relationship-building skills

Commitment to Diversity and Inclusion / EEO paragraph:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Skills Desired

Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics

How we rate this

Territory Business Executive (TBE), CRM at Novartis rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Territory Business Executive (TBE), CRM is an open job at Novartis.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Kerala.
The job was posted on September 11, 2026.
Seniority: mid.
Applications are handled by Novartis. Apply on Novartis

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Pharmaceutical SalesAccount ManagementTerritory ManagementValue Based Selling

Questions you could be asked

Tell me about a project where pharmaceutical sales was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where territory management was part of your work. What did you do?
Tell me about a project where value based selling was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Pharmaceutical Sales, Account Management, Territory Management, and Value Based Selling. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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