Crypto.comTrading Support Analyst
Crypto.com is hiring a Trading Support Analyst in Hong Kong, Hong Kong SAR China. Level rates it ; you can apply on Crypto.com.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include Python, SQL and Fix.
- Level classifies it as a mid-level role.
- Level lists 100 other open roles at Crypto.com.
AI in this role
Support live systematic trading operations, monitor trading systems, and troubleshoot execution issues in a fast-paced environment.
We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.
Responsibilities:
- Monitor live trading systems, strategies, orders, positions, P&L, and risk.
- Act as the first line of support for trading, execution, exchange connectivity, and production issues.
- Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.
- Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.
- Support strategy deployments, system releases, testing, and production changes.
- Monitor exchange and market events, outages, connectivity issues, and other operational risks.
- Analyze trading and operational metrics to identify issues and improve processes.
- Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.
- Maintain operational procedures and controls for production trading.
- Participate in local trading coverage and rotating weekend coverage.
Requirements:
- 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.
- Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.
- Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.
- Strong Python or scripting skills; SQL experience is preferred.
- Experience working with large trading or market datasets.
- Strong analytical, communication, and problem-solving skills.
- Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.
Preferred:
- Experience supporting systematic, algorithmic, or market-making trading.
- Experience with prediction markets, equities, crypto, futures, options, or other derivatives.
- Experience with exchange APIs, FIX, order-book data, or real-time trading systems.
How we rate this
Trading Support Analyst at Crypto.com rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where trade support was part of your work. What did you do?
- Tell me about a project where production support was part of your work. What did you do?
- Tell me about a project where electronic trading was part of your work. What did you do?
- Tell me about a project where risk management was part of your work. What did you do?
- Walk me through how you've used Python in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Trade Support, Production Support, Electronic Trading, Risk Management, and Python. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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