Trainer, GSF Learning and development, GSF Learning and development

Amazon is hiring a Trainer, GSF Learning and development, GSF Learning and development in New Delhi, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Excel, Zoom and learning and development among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage learning and development activities, conduct training sessions, and track performance metrics for operational sites.

ExcelZoom

learning-and-developmenttrainingperformance-metricsdata-analysis

Trainer – Delhi, will be an active member of the learning team in the North. The trainer will be responsible to manage L&D activities for UFF sites/3P hubs/ Dark stores.
Job Responsibilities:
1- Own business goals and intervene by identifying knowledge gaps to be filled.
2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.
3- Proactively track mapped sites performance and pre-announce training interventions.
4- Supervise structured learning metrics and also oversee their results for the assigned sites.
5- Managing live performance metrics end to end for the assigned sites.
6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D
7- Maintaining data and analysis through reports on excel (as per business requirement)
8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.
9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
10- Identifying learning coaches & certifying them.
11- Lead the individual improvement projects to enhance the business performance.
12- Drive Quality & Learning metrics
13- Conducting zoom & Class room sessions for the stake holders

Key job responsibilities
1- Own business goals and intervene by identifying knowledge gaps to be filled.
2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.
3- Proactively track mapped sites performance and pre-announce training interventions.
4- Supervise structured learning metrices and also oversee their results for the assigned sites.
5- Managing live performance metrices end to end for the assigned sites.
6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D
7- Maintaining data and analysis through reports on excel (as per business requirement)
8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.
9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
10- Identifying learning coaches & certifying them.
11- Lead the individual improvement projects to enhance the business performance.
12- Drive Quality & Learning metrics
13- Conducting zoom & Class room sessions for the stake holders

A day in the life
Track the day to day learning & business metrics and plan to visit the mapped sites/hubs for metric improvement
Involve and engage well with mapped hub POCs
Offer visibility on daily reporting and progress updates

Basic qualifications

- Experience with written and verbal communication and presentation
- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred qualifications

- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Trainer, GSF Learning and development, GSF Learning and development at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Trainer, GSF Learning and development, GSF Learning and development is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, DL, New Delhi.
The job was posted on July 7, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Learning And DevelopmentTrainingPerformance MetricsData AnalysisExcelZoom

Questions you could be asked

Tell me about a project where learning and development was part of your work. What did you do?
Tell me about a project where training was part of your work. What did you do?
Tell me about a project where performance metrics was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Learning And Development, Training, Performance Metrics, Data Analysis, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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