Transformation Project Engineer

Job Description

The Transformation Project Engineer supports law firm transformation and Generative AI adoption. Reporting to the Lead Transformation Project Engineer, you will support the full engagement lifecycle: gathering specific customer requirements, understanding particular legal practice nuances, building and testing bespoke AI-enabled workflow solutions, supporting pilots, and helping deliver the training that drives adoption among customers within the Legal Professionals segment.

This is a dynamic role that works directly with customers and suits someone with strong technical aptitude and an interest in legal technology, with a background in law or supporting legal practice. The role requires solid technical expertise in AI tools, prompt engineering, and Thomson Reuters products, as well as the ability to implement these solutions effectively across legal processes.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather and analyze requirements, ensuring that solutions align with business objectives and technical specifications

• Technical Expertise: Provide expert guidance on the operation, use, prompting, application, and integration of AI technologies, staying abreast of industry trends and advancements. Be a product expert on CoCounsel Legal and other TR products

• Workflow Mapping: Help create detailed workflow maps to visualize and streamline processes, facilitating the integration of AI technologies. 

• Develop and Deploy Custom Workflow Solutions: Design and implement bespoke workflow solutions primarily utilizing Thomson Reuters’ AI technologies

• Maintain Workflow Solutions: Ensure the ongoing functionality and optimization of deployed solutions, addressing technical issues and responding to product changes

• Cross-Functional Collaboration: Work closely with cross-functional teams to ensure seamless project execution and integration of solutions

• Stakeholder Communication: Maintain open lines of communication with stakeholders, providing regular updates and addressing any concerns related to project progress and outcomes

Required Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field, or equivalent practical experience, is required. Legal training and/or law firm experience is preferred

• At least 3 years of experience in legal practice, legal operations, knowledge management, consulting, or similar fields, with a focus on technology implementation and/or AI solutions

Preferred Qualifications:

• Technical Proficiency: Demonstrated expertise in AI technologies and their application/optimization in developing workflow solutions

• Prompt Engineering: Substantial understanding of Generative AI prompting principles and experience drafting, testing, and refining Generative AI prompts and queries.

• Legal Fluency: Foundational competency in legal practice and law firm operations to design, test, and support legal workflow solutions

• Project Management: Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results on time

• Analytical Skills: Excellent analytical and problem-solving skills, with the ability to break down complex problems and translate complex technical concepts into actionable solutions

• Communication Skills: Effective communication and interpersonal skills to support stakeholder relationships and facilitate collaboration across teams

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com