AmeyTrunk Road Incident Support Service Operative
Amey is hiring a Trunk Road Incident Support Service Operative. Level rates it ; you can apply on Amey.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions traffic management, incident response and customer service among its tools and skills.
- Level classes it as a mid-level role.
- Amey has 352 other open roles on Level.
- Posted within the past two weeks.
AI in this role
Provide incident response, traffic management, and road maintenance support for the trunk road network in Scotland.
Your New Role
We have a fantastic opportunity for a Trunk Road Incident Support Service Operative (TRISS Op) to join our dynamic team in our NMC NE account, at our Nairn depot.
Our NMC North East Account which was awarded to us in 2022 is to support Transport Scotland. This account will deliver improved levels of service to the trunk road network, aiming to ensure consistent, predictable and reliable journeys for road users. Works will cover maintenance, road safety, bridges and structures and discrete improvement schemes whilst considering the Scottish Government’s climate change and sustainability targets. We’ll also deliver the implementation of an enhanced winter and incident response service, improved communications as well as delivering new technologies for better management of trunk network assets and maintenance activities.
The standard hours of work are 42 hours per week working shifts 4 on 4 off.
You will be responsible for:
- Responding to notifications of incidents received from various Operational Partners, ensuring they are then deemed safe, through the application of temporary traffic management.
- Relieving congestion and removing hazards from traffic lanes and hard shoulders, providing high visibility patrols on the routes, and arranging for immediate repairs where the Trunk Road infrastructure is damaged.
- Aiding broken down vehicles, including assisting them to safe locations and offering fuel.
- Monitoring and reporting unusual or unexpected activity, disruption and/or congestion.
- Providing constant communication between the site, Operational Partners, and the Incident Liaison Officers
- Assessing the scene and securing the attendance of additional or specialist resources where necessary
We want to hear from you if you have trunk roads work experience and a valid driving licence.
What we can offer you
- Career Development - Exceptional development and progression plan
- Pension – Generous Pension scheme which we will contribute to
- Holidays - Minimum 24 days holiday + Bank Holidays
- Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership.
- Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers.
- Social Value - You will get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives.
Application Guidance
Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process.
We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apply today – We are excited to hear from you!
#CVL
How we rate this
Trunk Road Incident Support Service Operative at Amey rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where traffic management was part of your work. What did you do?
- Tell me about a project where incident response was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where safety compliance was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Traffic Management, Incident Response, Customer Service, and Safety Compliance. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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