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UX Designer, People Engagement Experience (PEX)

Amazon is hiring a UX Designer, People Engagement Experience (PEX) in Seattle, United States. It pays $118k-$160k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
  • The posting mentions ux design, user research and wireframing among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 20,000+ other open roles on Level.

AI in this role

Define the UX vision and design AI-first internal products and workflows to streamline employee experiences.

ux-designuser-researchwireframingprototypingdesign-systems
As a UX Designer on the PEX team, you will help define the vision for Amazon's internal, AI-first products and services. You will create personalized experiences that empower employees and associates with greater self-service, efficiency and focus. You will use customer feedback and data to shape a product strategy that leans on AI to streamline workflows, allowing managers, leaders and HR spend spend less time on administrative burden and more time on people.

You will design intelligent solutions that anticipate needs, surface the right information at the right time, and scale globally. You'll collaborate closely with product and engineering partners, as well as peer designers and researchers. You will use, and in some cases establish, scalable UX frameworks and patterns for AI-driven experiences. You will raise the bar for design across PXT and influence how we build tools that keep people at the center.

Key job responsibilities
• Define and drive both near- and mid-term UX vision, grounded in customer research, feedback, and data
• Design AI-first experiences that are helpful, intuitive, and proactive, not intrusive
• Design using scalable frameworks, patterns, and guidelines
• Own the end-to-end design process from concept through delivery, including user flows, wireframes, prototypes, and high-fidelity designs
• Conduct user research to inform and vet designs and concepts
• Partner cross-functionally with product management, engineering, research, and content design to deliver cohesive experiences
• Influence through strategic thinking, design vision artifacts, and executive-level storytelling
• Advocate for the employee and associate persona, identifying opportunities to simplify and elevate the experience
• Passion for using AI to make experiences more human, not less


About the team
The People Engagement Experience (PEX) is a multidisciplinary design team of UX designers, researchers, writers, and design technologists revolutionizing the experience for Amazonians across the globe. We design AI-first experiences for millions of Amazonians, helping them work smarter, achieve work-life balance, and advance in their careers. If you're looking for a team where design has a seat at the table, where your ideas shape product strategy, and where you'll grow alongside talented people who care deeply about craft and impact, then PEX is the place.

Basic qualifications

- 3+ years of design experience
- Have an available online portfolio

Preferred qualifications

- Knowledge of usability principles and techniques
- Experience with Figma and the Adobe CS suite: XD, Photoshop, Illustrator. InDesign, Dreamweaver, Premiere and After Effects

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually

How we rate this

UX Designer, People Engagement Experience (PEX) at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

UX DesignUser ResearchWireframingPrototypingDesign Systems

Questions you could be asked

  1. Tell me about a project where ux design was part of your work. What did you do?
  2. Tell me about a project where user research was part of your work. What did you do?
  3. Tell me about a project where wireframing was part of your work. What did you do?
  4. Tell me about a project where prototyping was part of your work. What did you do?
  5. Tell me about a project where design systems was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: UX Design, User Research, Wireframing, Prototyping, and Design Systems. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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