Veterinary Onboarding Specialist
Snout is hiring a Veterinary Onboarding Specialist. It pays $55k-$60k a year and Level rates it ; you can apply on Snout.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include client onboarding, project management and veterinary operations.
- Level classifies it as a mid-level role.
- Level lists 11 other open roles at Snout.
AI in this role
Manage veterinary clinic onboardings and wellness plan setups in an operational customer success role.
🐶 Our mission
🚀 The opportunity
Snout is one of the fastest growing wellness plan providers in the veterinary space, trusted by clinics across the USA. We’re a small but mighty startup team of <50 passionate people. We're on the hunt for a passionate and relationship-focused Veterinary Onboarding Specialists to join our in person team at our Troy, MI office, Monday through Friday.
💻 The role
In this role, you will own the onboarding process for veterinary clinics as they begin their partnership with Snout. The role will involve managing multiple clinics at once, coordinating data, integrations, plan design, and timelines to ensure every clinic goes live accurately and on schedule. This is a highly detail-driven role that blends relationship management with analytical and operational work, requiring you to keep many moving pieces organized and catch issues before they become problems.
You will work closely with clinic teams to translate how their practice runs into well-built wellness plans. This role is ideal for someone with veterinary clinic experience who wants to move into a more strategic, problem-solving career while staying connected to the industry.
Sound like your kind of adventure? We’d love to meet you!
Snout is committed to building a diverse and inclusive team. We know that great candidates may not check every box — and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 50% of qualifications. If you need any accommodations during the application or interview process, please let us know — we’re happy to support you.
🛠 What you’ll do
- Manage multiple clinic onboardings from closed-won to go-live
- Coordinate integrations, pricing, plan setup, and timelines
- Analyze clinic data to build accurate, effective wellness plans
- Catch and resolve issues before they impact a launch
- Serve as the main point of contact for clinics during onboarding
- Keep detailed, organized records across all active projects
💡What we're looking for
- 2+ years in-clinic veterinary experience, especially in a client facing role dealing with invoicing/billing
- Highly organized and able to manage multiple projects at the same time
- Detail-oriented and comfortable with data and systems
- Strong problem-solver and communicator
- Thrives in a fast-paced, changing environment
- Ability to learn quickly, especially new technology and processes like AI
🌟 What will make you stand out
- Leadership skills, especially as a Lead
- Tolerance for working in a fast-paced technology environment with high ambiguity
- An interest in technology or startups
- Dedication to absorb and uphold company policies and procedures
💖 Why you should join Snout
- A chance to be a part of a mission driven company in the pet industry without having to be in clinic
- Fast growing, venture capital backed technology company focused on improving access to veterinary care
- Ability to have a meaningful impact from Day 1, where your voice and opinion matters
- Unlimited potential to grow in your career, learn and expand your skillsets
- This role is in person Monday to Friday in our Troy, MI office but we offer flexibility for your life needs
❌ Why this role might not be a fit for you
- You cannot work in person or cannot make the daily commute to our Troy, MI office
- You don’t have 2+ years of in clinic veterinary experience
- A fast-paced, technology and startup environment isn’t appealing to you
- You don’t enjoy working directly with clients, hopping on calls, presenting and teaching others
- Working alone or on small teams doesn’t sound fun to you
- You dislike wearing multiple hats or having a heavy workload
- You can’t handle ambiguity and lack of structure
💸 Compensation
- $55 000 - $60 000 base salary + bonus plan
⚕️Benefits
- Day 1 medical/dental/vision benefits
- Flexible time off + 11 Snout calendar holidays
- Paid parental leave
How we rate this
Veterinary Onboarding Specialist at Snout rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where client onboarding was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where veterinary operations was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Client Onboarding, Project Management, and Veterinary Operations. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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