Warehouse & Distribution Specialist

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Job Description:

We are looking for the best talent to join us as a W&D Specialist, initially based in Gimpo and later relocating to the Icheon warehouse.

Job Summary

Key Responsibilities

1. Outbound Operations

• Prepare and process outbound documents for daily operations, including Delivery Notes, Pick Slips, transaction statements, and update required shipment information in the system.
• Execute SAP transactions, including Bin-to-Bin inventory movements and other outbound-related transactions.
• Resolve SAP transaction errors and system issues, identify root causes, and coordinate with relevant IT support teams for timely resolution.
• Maintain and update KPIS/NIMS trackers related to outbound operations.
• Communicate completion of Goods Issue (GI) and other shipment-related status updates to relevant stakeholders.
• Ensure outbound transactions and documentation are complete and accurate.

2. Inbound & Return Operations

• Track inbound and return shipments and maintain accurate status information.
• Execute and support Goods Receipt (GR) transactions in SAP, including returned products.
• Complete required NIMS inbound reporting and maintain relevant records.
• Coordinate GR completion and other inbound/return-related communications with relevant stakeholders.
• Follow up on transaction or documentation discrepancies as required.

3. Inventory Management

• Prepare inventory counting sheets and supporting system data for scheduled inventory counts.
• Support inventory reconciliation and follow-up of inventory discrepancies.
• Extract and maintain product lists for disposal activities and prepare disposal plans and completion reports.
• Maintain accurate and traceable inventory and disposal records.

4. Operational Reporting & Documentation

• Maintain weekly operational tracking files, including ePOD, WH utilization capacity, and inbound-related information.
• Prepare and update monthly W&D KPI and OTD tracking files.
• Maintain tracking information for product expiry, returns, and non-conforming products.
• Ensure operational records and documentation are complete, accurate, and appropriately maintained.

5. Re-dressing & Operational Support

• Prepare and maintain required documentation for product re-dressing activities.
• Coordinate operational information and documentation with relevant internal and external stakeholders.
• Provide system and documentation support for day-to-day W&D operations as required.
• The employee will occasionally perform operational activities on-site, depending on business needs.

6. Compliance & Continuous Improvement

• Perform activities in accordance with applicable SOPs, work instructions, quality requirements, and company procedures.
• Maintain data integrity and traceability across SAP transactions, operational trackers, and documentation.
• Escalate system, transaction, or operational discrepancies and support investigation and follow-up activities as required.
• Identify opportunities to improve process efficiency, data accuracy, and overall W&D operations.

Required Qualifications

• Bachelor’s degree
• Good written and verbal communication skills in English.
• Hands-on experience with SAP WM module.
• More than 3 years of experience in warehouse, logistics, and distribution operations.
• Strong attention to detail and ability to accurately execute system transactions and maintain operational documentation.
• Strong communication and coordination skills.
• Ability to work effectively with warehouse operators, logistics partners, and cross-functional stakeholders.
• Experience in the pharmaceutical, medical device, or healthcare industry is preferred.

Key Competencies

• Ensures accuracy and completeness in SAP transactions, operational data, and documentation.
• Takes ownership of assigned tasks and follows through to timely completion.
• Identifies root causes of operational or system issues and drives appropriate resolution.
• Communicates effectively and collaborates with internal and external stakeholders.

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