ACES Specialist, ACES TREX

Amazon is hiring an ACES Specialist, ACES TREX in Cairo, Egypt. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions data analysis, logistics and continuous improvement among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

ACES Specialist driving process standardization and optimization for last-mile delivery operations at Amazon.

data-analysislogisticscontinuous-improvementprocess-standardization

The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a TREX (Transportation Excellence) Field Support which we call internally ACES Specialist.
As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization across SA operations. As a member of the TREX team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve quality related KPIs.

Your goal is to lead LM quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.

Key job responsibilities
Key job responsibilities
On-ground support & firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.

Basic qualifications

- Experience within a distribution center, logistics, or manufacturing environment
- Experience in data analysis and leveraging analytics to make decisions
- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience working with stakeholders
- Work flexible schedules including weekends, nights, and holidays
- Speak, write, and read fluently in Arabic
- Experience with written and verbal communication and presentation
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Experience in English-language communication skills, both written and verbal

Preferred qualifications

- Knowledge of statistics or other analytical techniques
- Knowledge of Lean methodologies
- Experience working with operations and business teams to communicate problem impacts and understand business requirements
- Experience using the entire MS Office suite, especially Excel
- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
- Knowledge of Kaizen and Lean methodology techniques
- Ability to deep dive in operations process and develop ideas for process challenges
- Capable of working the entire MS Office suite, especially Excel
- Proactive problem solving and hands on approach

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

ACES Specialist, ACES TREX at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

ACES Specialist, ACES TREX is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in EG, Cairo.
The job was posted on October 1, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data AnalysisLogisticsContinuous ImprovementProcess Standardization

Questions you could be asked

Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where continuous improvement was part of your work. What did you do?
Tell me about a project where process standardization was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Data Analysis, Logistics, Continuous Improvement, and Process Standardization. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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