INGPosted 1mo ago

AI Product Owner

AI Product Owner at ING scores 73 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

Manila (One Ayala Tower 2)Full time

AI in this role

copilot

prompt-engineeringai-safety

AI Product Owner (Lead)

Shape the Future of AI at ING

Artificial Intelligence is transforming the way businesses operate. As our AI Product Owner (Lead), you will define and drive the AI strategy that helps Wholesale Banking deliver smarter, more efficient and more valuable experiences.

Role Summary

Lead the strategy, governance and delivery of AI and Generative AI initiatives across the organization. Lead AI Analysts and Copilot Studio Developers while ensuring business value, compliance and responsible AI practices.

About the Team

We partner with business leaders and technology teams to identify opportunities and deliver scalable AI solutions that improve productivity and decision-making.

Required Skills & Experience

• 7+ years in AI, automation or digital transformation
• Banking, shared services or BPO experience preferred
• Expertise in GenAI, LLMs, prompt engineering and AI governance
• Experience with Microsoft Copilot ecosystem
• Strong stakeholder and people leadership skills

What You Will Do

• Define and execute AI and GenAI roadmap
• Lead end-to-end AI delivery
• Oversee use case prioritization
• Drive AI governance and compliance
• Measure benefits realization
• Lead AI adoption and training programs

What We Offer

Opportunity to shape enterprise AI strategy, work with innovative teams, influence senior stakeholders and drive meaningful business transformation.

How to Apply

Apply through the ING Careers site and submit your application in Workday.

Equal Opportunity

Don't meet every qualification? We encourage you to apply anyway. Great potential does not always fit neatly into a checklist.

Job Application Safety Reminder

Apply only through official ING platforms and Workday. Communications will come from @ing.com and/or @myworkday.com. ING will never request payments or banking information.

About ING

With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us and help shape the future.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Prompt EngineeringAI SafetyCopilot

Questions you could be asked

How do you structure and test a prompt to get consistent output from a language model?
How do you think about the risk of an AI system in this kind of role failing silently?
What are the limits of Copilot that you've run into, and how did you work around them?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

List these exact terms on your resume: Prompt Engineering, AI Safety, and Copilot. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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