AI Transformation Lead

Position Summary

Role and Responsibilities

Key Responsibilities

AX Roadmap & Use Cases

• Build and maintain the AX roadmap and use-case portfolio for all SSC teams.

• Identify, assess and prioritize AI and automation opportunities with SSC and subsidiary stakeholders.

• Define business cases and success measures for each use case.

Solution Delivery

• Lead delivery of AI solutions, such as the HR AI agent, employee self-service and process automation, working with HRIS, IT and vendors.

• Manage AX projects end to end: scope, plan, build, test, launch and hand off to operations.

• Partner with the SEA People Team AX lead and Samsung HQ on shared platforms and standards.

Adoption & Governance

• Lead AI literacy, training and change management for SSC staff.

• Apply AI governance and guardrails in line with Samsung HQ policy, including data privacy and risk review.

• Track usage, adoption and value, and report AX progress to leadership.

Skills and Qualifications

Qualifications

Required

• Bachelor's degree in Information Systems, Business, Data Science, Human Resources or a related field.

• 7+ years of experience in digital transformation, HR technology, process automation or AI/analytics programs.

• Proven experience delivering AI or automation solutions from concept to adoption.

• Strong project management and stakeholder management skills.

• Working knowledge of generative AI, conversational AI and automation tools.

Preferred

• Hands-on experience designing process automation (e.g., RPA, workflow automation, Workday business process optimization).

• Proven experience leading cross-functional projects end to end.

• Experience with Workday, Cognigy or similar platforms, and Python or low-code tools.

• Experience in HR shared services.

• PMP, Prosci or similar certification.

#LI-RM1

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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